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LCQ 18: Claims handled by Small Claims Tribunal
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     Following is a question by the Hon Christine Fong and a written reply by the Chief Secretary for Administration, Mr Chan Kwok-ki, in the Legislative Council today (October 21):

Questions:

     The Small Claims Tribunal (the Tribunal) aims to provide a fast track for members of the public to resolve small civil claims without undergoing cumbersome proceedings. Currently, the Tribunal may only handle claims with a value of up to HK$75,000. This limit has remained unchanged for years since it was raised from HK$50,000 to its current level in 2018. There are views suggesting a need to review the aforementioned limit as the sums involved in commercial and civil disputes have risen amid Hong Kong's economic development and changes in property rents and general consumer price index in recent years. In this connection, will the Government inform this Council:

(1) of the number of claims received by the Tribunal in each of the past three years (2023 to 2025) and the nature of the major claims, broken down by the following claim amounts ((i) HK$25,000 or below, (ii) above HK$25,000 to HK$50,000, and (iii) above HK$50,000 to HK$75,000);

(2) of the number of cases over the past three years in which claimants have opted to expressly declare in their claim document that they abandon that part of their claim above the HK$75,000 limit in order to have their cases adjudicated by the Tribunal, given that the Small Claims Tribunal Ordinance (Cap. 338) provides that no claim shall be split or divided and pursued in separate proceedings in the Tribunal for the sole purpose of bringing the sum claimed in each of such proceedings within the jurisdiction of the Tribunal;

(3) whether the Tribunal's current judicial resources and staffing are sufficient to cope with the existing caseload, given that the respective average processing times for small claims (from filing of a case to first hearing) over the past three years (2023 to 2025) were 35, 41 and 41 days, according to the information provided by the Judiciary in response to the Finance Committee's examination of the Estimates of Expenditure 2026-2027;

(4) given that years have passed since the limit for claims handled by the Tribunal was raised in 2018, whether the Government and the Judiciary have reviewed the Tribunal's claim limit on a regular basis; if yes, when was the most recent review conducted, and what were its findings; if not, whether reconsideration will be given to further raising the claim limit (e.g. to HK$100,000 or higher) in light of the current economic environment and inflation rate, so as to alleviate the caseload of the District Court and provide the public with a more cost-effective channel for claims; and

(5) given that the Judiciary is implementing the integrated Court Case Management System by phases, whether the authorities have assessed if full implementation of electronic operations can further enhance the Tribunal's efficiency in case handling, thereby better preparing the technical support for raising the claim limit?

Reply:

President,

     Based on the information provided by the Judiciary, the Government’s reply is as follows:

(1) and (2)  According to the Small Claims Tribunal Ordinance (Cap. 338), the Small Claims Tribunal (SCT) currently deals with monetary claims not exceeding $75,000. The major types of claims handled by the SCT include debts, service charges, damage to property, goods sold, and consumer claims.

     The respective number of cases filed to the SCT and the breakdown on the claim amount in the past three years (2023-2025) are appended below:
 
Claim Amount (HK$) Number of Cases Filed
2023 (%) 2024 (%) 2025 (%)
≤ 25,000 33 817 (65%) 39 510 (69%) 39 006 (70%)
> 25,000 - ≤ 50,000 7 820 (15%) 8 180 (14%) 7 862 (14%)
> 50,000 - ≤ 75,000 10 667 (20%) 9 764 (17%) 9 191 (16%)
Total 52 304 (100%) 57 454 (100%) 56 059 (100%)

     The Judiciary does not maintain the other requested statistics.

(3) Despite the persistent heavy caseload of the SCT, with over 50 000 cases each year since 2023, the target average waiting time for the SCT has consistently been met. This is mainly attributed to the substantive and dedicated efforts of Judges and Judicial Officers as well as support staff made in encouraging parties to go through alternative dispute settlement mechanism (including mediation and out-of-court settlement) instead of trials. In 2025, over 90 per cent of the cases disposed of in the SCT were settled through alternative dispute settlement mechanism or withdrawal by parties. The current resource provisions are adequate to cope with the workload at the SCT. The Judiciary will continue to closely monitor the situation and flexibly deploy its resources to support the services at the SCT having regard to operational needs.  

(4) The jurisdictional limit of the SCT was increased from $50,000 to $75,000 with effect from December 3, 2018. The increase was made having regard to a comprehensive and objective review, taking into account a host of factors, including the need to enhance access to justice, impact on demand for and operation of the SCT’s services, changes in economic indicators as well as stakeholders’ views. Since then, the Judiciary has been closely monitoring the caseload of the SCT.

     According to statistics on cases filed with the SCT involving claim amounts exceeding $50,000, the annual number of such cases from 2020 to 2022 was around 43 per cent lower than that in 2019, due to the impact of the COVID‑19 pandemic on court operations. Although the caseload figures increased from 2023 to 2025, such cases remain around 31 per cent on average below the 2019 level. The percentage share of such cases has fallen considerably from around 26 per cent in 2019 to 20 per cent in 2023 and 16 per cent in 2025. There does not appear to be an imminent need for increasing the jurisdictional limit of SCT to $100,000.

     Since any further adjustment of the jurisdictional limit of the SCT could have a significant impact on the administration of justice for parties of the affected cases, as well as SCT’s caseload, operation and delivery of its services to court users, the Judiciary considers it more prudent to monitor and collate data over a longer period with a view to assessing the need and timing for any further changes to the jurisdictional limit.

(5) The Judiciary has always been committed to enhancing the operational efficiency of the courts through the application of technology. The integrated Court Case Management System (iCMS) was extended to bulk claim cases at the SCT in October 2024, providing court users with one-stop services including electronic filing, electronic payment, electronic document management, and checking case progress. As of September 2026, over 22 700 bulk claim cases have been initiated through the iCMS, accounting for around 74 per cent of the total number of such cases. The Judiciary is planning to further extend the iCMS to non-bulk claim cases and miscellaneous proceedings at the SCT in the first quarter of 2027. The full implementation of electronic operations will not only streamline administrative procedures but also enhance the efficiency and effectiveness of the SCT in handling a large volume of cases.
 
Ends/Wednesday, October 21, 2026
Issued at HKT 12:40
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