Digital Policy Office holds "AI+ Civil Services: Empowering Public Services Transformation through AI Tools" Series technology forum (with photos)
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The Acting Commissioner for Digital Policy, Mr Daniel Cheung, said in his opening address that AI is reshaping the global technology and economic landscape at an unprecedented pace. The Hong Kong Special Administrative Region Government is proactively aligning with the strategic deployment under the National 15th Five-Year Plan and the national "AI+" initiative, continuously promoting AI adoption in public services to drive economic and social transformation and upgrading. He also appealed to government departments and the industry to continue working together to promote the practical applications of AI for the benefit of the public.
The forum invited multiple government departments, public organisations and technology companies to share specific applications and practical experiences on how they leverage AI tools to enhance the effectiveness of public services, engaging in in-depth exchanges and discussions. Among them, the Hong Kong Customs and Excise Department and the Water Supplies Department shared their successful experiences in applying AI tools. The Hong Kong Science and Technology Parks Corporation (HKSTP) and the Hong Kong Productivity Council (HKPC) also introduced the latest developments in AI technology and related solutions. The forum also featured a number of exhibition booths showcasing the industry's latest real-world applications of AI, enabling government colleagues to gain a deeper understanding of how to innovate public services through AI.
The forum was organised by the Smart Government Innovation Lab (Smart Lab) under the DPO in collaboration with the HKSTP, the HKPC and Hong Kong Cyberport Management Company Limited. The Smart Lab has been committed to connecting the Government with the innovation and technology sector, actively fostering close partnerships between local start-ups, small and medium-sized enterprises, and government departments. Through regularly organising promotional activities and technology exchange workshops, the Smart Lab supports and assists government departments in accelerating the introduction of local advanced innovative technology products and solutions to facilitate business matching and achieve mutually beneficial outcomes.
To promote the wider adoption of AI across government departments, the DPO will continue to launch various promotional activities and technology forums. Interested parties are encouraged to stay engaged and participate in the upcoming events. For more details, please visit the Smart Lab website (www.smartlab.gov.hk/en/).
Ends/Thursday, June 18, 2026
Issued at HKT 19:30
Issued at HKT 19:30
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