Primary Healthcare Commission arranges more comprehensive primary healthcare services for residents affected by Tai Po Wang Fuk Court fire
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Under the co-ordination of the PHC Commission, more than 140 family doctors in the private sector have participated in the scheme currently, covering 170 service points including four private hospitals. Affected residents can receive up to three free consultations, through the DHCs' arrangements, from today until February 28 next year. The services cover drug prescriptions, including necessary medication refills based on one's medical history; follow-ups on post-incident conditions, including respiratory illness; and management of symptoms related to stress and anxiety. Affected residents with healthcare needs can call the hotlines or visit any DHC in person to seek assistance, regardless of their current place of residence. If affected residents are registered DHC members, they can also contact their respective DHC directly. The hotlines have been posted on the websites of the PHC Commission and the DHCs. Case managers of the DHCs will pair affected residents with private family doctors participating in the scheme.
The HA earlier announced that full medical fee waivers would be provided for affected residents, covering Family Medicine Out-patient Services. Based on the situations of individual cases and the preferences of affected residents, case managers of the DHCs will also assist them in accessing the HA's Family Medicine Out-patient Services. So far, more than 300 consultations have been provided by the Family Medicine Out-patient Services for affected residents.
In addition to the pairing of consultation services, the DHCs, serving as hubs, have been providing affected residents with personalised case management services. These include co-ordinating arrangements for follow-up appointments and medication refills, making referrals for specialised healthcare, nursing and medication services, as well as psychological support. Affected residents can register via the hotlines without having to visit the DHCs in person. Operators of emergency transitional housing and social workers from the Social Welfare Department can also assist in referring residents in need to receive services at the DHCs.
The medical stations currently set up at temporary shelters, co-ordinated by the PHC Commission, will remain in operation until closure of the shelters. The medical stations have provided medical and psychological support services for over 2 000 consultations so far.
The PHC Commission expressed gratitude to the private healthcare sector for its enthusiastic support in providing assistance to affected residents. Family doctors who wish to participate in the free services scheme can contact the PHC Commission (email address: phcc@healthbureau.gov.hk ), demonstrating the spirit of compassion and social responsibility. The PHC Commission is also co-ordinating free Chinese medicine services through the Chinese Medicine Unit of the Health Bureau. Further details will be announced later.
Ends/Thursday, December 4, 2025
Issued at HKT 18:18
Issued at HKT 18:18
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