Taxi Service Commendation Scheme encourages trade to strive for excellence and give full play to new opportunities for quality service (with photos)
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Officiating at the Prize Presentation Ceremony, the Acting Commissioner for Transport, Ms Candy Kwok, said she was glad to note the rising participation of taxi drivers, the trade and members of the public in the Commendation Scheme, which has been held for 22 years since 2002. This showed the public's support for and recognition of drivers and management teams providing quality services.
Ms Kwok added that the Government had introduced a series of initiatives to enhance the overall quality of taxi services and promote the healthy development of the taxi industry in the long run. The TD issued official Taxi Fleet Licences to five taxi fleets in July 2025 with a view to offering quality services to the public. All fleet taxis provide multiple electronic payment means, while safety devices and the driver monitoring system have been installed to provide convenience for passengers and ensure driving safety.
The Government has also submitted to the Legislative Council the legislative amendments on mandatory installation of Journey Recording Systems and provision of electronic payment means on taxis, strengthening the deterrent effect against malpractice by the black sheep in the taxi industry and safeguarding the interests of both drivers and passengers on one hand, while providing convenience for passengers to pay the fare on the other. Ms Kwok encouraged the trade to continue to strive for excellence to provide more quality ride experiences, thereby giving full play to new opportunities for quality service.
Among 573 nominated taxi drivers, 20 were selected as Quality Taxi Drivers this year by an assessment panel comprising non-trade members of the CTSQ and relevant department representatives. The Most Popular Taxi Driver was presented to the driver with the highest number of votes in the public voting, while Good Driver, Good Service awards were presented to two drivers providing exceptional services during the ride. In addition, the assessment panel selected one Quality Taxi Service Management Team based on management, application of technology and social responsibility of management teams. The list of awardees is set out in the Annex.
Ends/Friday, August 15, 2025
Issued at HKT 17:10
Issued at HKT 17:10
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