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"iAM Smart" introduces new functions for viewing and paying government bills
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     The Digital Policy Office (DPO) announced today (July 22) that the "iAM Smart" mobile app is rolling out new functions progressively in its "Personal Assistant" page to enable viewing and paying of different government bills.
 
     Members of the public can now use the latest version of the "iAM Smart" mobile app (version 4.4) to check the balance of water bills from the Water Supplies Department (WSD) and Speedpost bills from Hongkong Post and pay the bills via the Faster Payment System.
 
     The DPO and WSD will continue to work closely to introduce more new functions in "iAM Smart" in the coming months. By then, members of the public will be able to use "iAM Smart" to check the "to-do" items related to their WSD accounts (for example, reminders to pay water bills) and the application status of various services (such as the application status of a fishing licence and a plumber's licence from the WSD).
 
     The DPO will continue to work with different government departments and public and private organisations to include more services under the "Personal Assistant" page of "iAM Smart", enabling members of the public to enjoy a better personalised service experience and a more convenient smart lifestyle.
 
     The "iAM Smart" one-stop personalised digital service platform has already accumulated over 3.5 million registered users and connects more than 1 200 online services from government, public and private organisations, as well as government e-Forms. The DPO will continue upgrading the "iAM Smart", with the goal of providing one-stop digital services for all digital government services on the "iAM Smart" platform this year, making it the "single portal for online government services". For more information on the online services supported by "iAM Smart", please visit the "iAM Smart" thematic website at www.iamsmart.gov.hk/en/e-service.html.
 
     The "iAM Smart" app supports iOS and Android operating systems, and mobile phones with biometric authentication activated. Members of the public can download and use the latest version of the app for free from the Apple App Store, Huawei AppGallery, and Google Play, or by visiting the "iAM Smart" thematic website at www.iamsmart.gov.hk/en/download.html.
 
Ends/Tuesday, July 22, 2025
Issued at HKT 17:00
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