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LCQ19: Promoting efficient district governance
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     ​Following is a question by the Hon Chan Yung and a written reply by the Secretary for Home and Youth Affairs, Miss Alice Mak, in the Legislative Council today (July 16):

Question:

     The Secretary for Home and Youth Affairs pointed out during a media interview last month that the District Councils, "the three district committees" (i.e. the Area Committees, the District Fight Crime Committees and the District Fire Safety Committees) and the District Services and Community Care Teams (Care Teams) are the troika of district governance, with clear divisions of work and high levels of collaboration. In this connection, will the Government inform this Council:

(1) how it will continue to strengthen co-operation among the aforesaid three parties;

(2) given that the Secretary for Home and Youth Affairs mentioned in the aforesaid interview that the scope of work of the Care Teams is under review, of the current progress of the relevant work; and

(3) whether it will, by drawing on the district governance experiences of the Mainland and Singapore, continue to enhance support in terms of systems, policies and resources, so as to provide more care services for the communities and residents (such as establishing government centres in districts with single-window services from various government departments)?

Reply:

President,

     With regards to the member's question, our reply is as follows:

(1) Under the improved district governance system, the District Councils (DCs) play the role of complementing and supporting the Government, assisting the Government to gauge public opinions and local sentiments, implement policies and measures, and respond to public aspirations, as well as promoting community involvement activities. The "three district committees" (i.e. the Area Committees, the District Fight Crime Committees and the District Fire Safety Committees) offer advice to the Government according to their respective purviews (e.g. fire prevention, combat crime, etc), and help organise community activities. The District Services and Community Care Teams (Care Teams) are Government-led service teams working in sub-districts to provide people with a wide range of caring and support services, and assist in handling incidents and emergencies. District Officers, as DC Chairmen and Commanders of Care Teams, are responsible for leading the "troika" to collaborate with each other, achieve synergy and provide services to people in need.

     The "troika" are highly integrated. Since April 2024, the Government appointed all incumbent DC members to be members of the "three district committees" with a view to strengthening the connection and collaboration between both sides. DC members also often work with Care Teams to organise various district activities to strengthen community cohesion and allow caring services to reach the community. Each District Office has also established a mechanism to swiftly mobilise and co-ordinate members of the "troika" to assist in handling incidents and emergencies within the district. For example, for the recent drinking water incidents at Queens' Hill Estate and Shan Lai Court, members of the North DC, members of the "three district committees" and Care Teams conducted over 1 500 home visits over a weekend, set up street booths at each key location to provide residents with the latest water information, and register residents' requests for assistance and make referrals.

     The Home and Youth Affairs Bureau, the Home Affairs Department and District Offices will continue to enhance co-ordination of the DCs, the "three district committees", Care Teams and other district organisations and groups to collaborate with the Government. We will also keep under review the actual operational experiences and listen to the views of different sectors to continuously improve the collaboration mechanism, so as to enhance the efficacy of district governance.

(2) and (3) Since the full launch of 452 Care Teams in 18 districts in the third quarter of 2023, Care Teams have been actively engaging and serving residents in the sub-districts. In addition to the swift mobilisation for incidents and emergency responses as mentioned above and caring for the needs of affected individuals, Care Teams also provide caring services to residents in the districts, including visiting or contacting elderly households and other households in need (e.g. households in subdivided flats and chronic patients, etc), establishing connections with them and providing relevant service information, assisting them in applying and setting up appointments for public services. Care Teams also offer home or other support services to those in need (e.g. basic home repairs and cleansing). As at end June 2025, Care Teams have visited about 530 000 elderly households and other households in need, provided about 76 000 times of basic home or other support services, and organised about 38 000 district-level activities, such as free Chinese medicine consultations, vaccination services, mental well-being support programmes, national security and civic education activities. In terms of promoting government policies, Care Teams have been proactively assisting the Government in promoting various policies, such as distributing promotional leaflets for the Department of Health to disseminate messages about disease prevention to the public, collaborating with district Police Community Relations Office to disseminate messages relating to fraud prevention. Besides, Care Teams in 18 districts also participate in the Social Welfare Department's District Services and Community Care Teams - Scheme on Supporting Elderly and Carers. Through visits or contact with singleton/doubleton elderly households, and carers of elderly persons and persons with disabilities, Care Teams would help identify needy cases and refer them to relevant social welfare units for follow up. They will also assist in referring eligible elderly persons and persons with disabilities to install and use emergency alarm systems.

     The first term of the service agreements for Care Teams in 18 districts will be concluding in September to October this year. With a view to improving the effectiveness of Care Teams' work in the next term, we are reviewing various aspects of Care Teams. The Government adheres to the principle of "people-oriented and local circumstances suited" when planning and promoting work in districts. Hong Kong has a highly dense population and a diverse community structure. Each district has different demographics, geographical environments, social facilities and residents' needs. Therefore, while we may draw reference from the governance experience of Mainland China and Singapore, we shall fully take into account the uniqueness of each district in Hong Kong and flexibly adapt the service models in accordance with local conditions and needs.

     As announced in 2024 Policy Address, the Government will regularise Care Teams, and increase funding amount by 50 per cent in the next term of service in support of their work. Building on the established district networks and the foundation of the caring works, Care Teams will continue to strengthen and further extend their services at the district level through the effective use of the additional resources in the next term of service. Looking ahead, we will continue to strengthen the collaboration mechanism among the DCs, the "three district committees" and Care Teams – the "troika" – to comprehensively enhance service effectiveness and continuously improve people's sense of well-being and fulfilment.
 
Ends/Wednesday, July 16, 2025
Issued at HKT 15:20
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