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FSD appeals for proper use of emergency ambulance service
     Owing to the current local epidemic situation and the persistent cold weather, substantial demand for emergency ambulance service has persisted from the public. The Fire Services Department (FSD) today (December 22) appeals to members of the public to use the ambulance service properly. Patients with minor illnesses or injuries could go to private clinics or general outpatient clinics for medical treatment on their own, so that the limited ambulance resources can be allocated to those in urgent need who can receive treatments as soon as possible.

     The FSD received a daily average of nearly 2 800 ambulance calls in the past three days, which is 800 more than the daily average of about 2 000 in the past year. In about 18 per cent of the emergency cases, ambulance could not be responded at scene within the target response time of 12 minutes. Medical experts also predicted that the peak season of local influenza will be maintained. It is expected that such cases will exert heavy pressure on the emergency ambulance service during the festive holidays. In response to the situation, the FSD has internally deployed manpower from other units to meet the rapidly increasing demand for emergency ambulance service.

     Furthermore, the FSD reiterates that taking ambulance to hospitals does not mean that patients would receive quicker medical attention. The Accident and Emergency Departments of public hospitals have adopted a triage system for patients according to the acuity of their condition irrespective of the mode of transportation they use to get to the public hospitals. Only patients with severe injuries or illnesses will be given a higher priority of medical treatment.

     The FSD will continue to monitor the situation and maintain close contact with the Hospital Authority, and take various practicable measures actively, with a view to maintaining quality emergency ambulance service for the public.
Ends/Thursday, December 22, 2022
Issued at HKT 18:00
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