Transport Department's latest service arrangements
**************************************************
Licensing and related services
----------------------------------
The TD's Licensing Offices, Public Vehicles Unit, Vehicle Records Office, Driving Licence Records Office, Driving Offence Points Office and Cross Boundary Unit will maintain walk-in counter services to process various licensing and related applications.
To avoid crowd gatherings and reduce waiting time at the Licensing Office, the TD appeals to members of the public to use the online appointment services as far as possible. They may also submit applications via the drop-in boxes at the Licensing Offices, by post or online to suit their needs. Those submitting an application by post or via drop-in box should put the completed application form, all necessary documents and the appropriate fee (by crossed cheque payable to either "The Government of the Hong Kong Special Administrative Region" or "The Government of the HKSAR") into an envelope. Original identity documents and cash must not be sent by post or drop-in box. To avoid unnecessary delays, they should submit applications three to four weeks before the expiry dates as far as practicable.
Vehicle examination services
--------------------------------
The Transport Department Vehicle Examination Complex (TDVEC), Sheung Kwai Chung Vehicle Examination Centre and all designated car testing centres will continue to provide various vehicle examination services.
Driving test services
------------------------
After having considered the social distancing measures and the ways of conducting driving tests for different classes of motor vehicles, apart from road tests of Motorcycle (including Competence Test and Part C test), all driving tests services (including road tests, written test (Part A) and Taxi written test) originally scheduled from January 27 will be suspended until further notice. The TD will notify the affected candidates individually of the rescheduled test date after resumption of the driving test services.
Candidates who have been scheduled to take a Motorcycle Competence Test and Part C test on or after January 27 should continue attending the test according to the test date, time and driving test centre specified in the driving test appointment letter.
In addition, the counter services of the TD's Driving Test Appointment Office at Cheung Sha Wan, the online booking service for driving test appointments and telephone booking service for the Repeater Early Driving Test will be suspended from January 27. The TD's driving test appointment services (including handling of applications for driving test and test postponement, etc) will also be suspended from the same date until further notice.
The TD also reminds members of the public that except for exempted persons, all visitors are required to use the "LeaveHomeSafe" mobile application before entering the TD's premises and have to undergo on-the-spot body temperature checks arranged by the TD. Anyone who refuses to observe the above requirements or whose body temperature is higher than 37.5 degrees Celsius will be denied entry to the premises. The staff on site will also request visitors to clean their hands with alcohol-based sanitiser before entry and wear masks at all times in the premises.
The TD will closely monitor the development of the epidemic and adjust its services to align with the Government's anti-epidemic measures and arrangements, and will notify the public in due course. For enquiries, members of the public can contact the offices concerned of the TD at the following numbers:
| Hong Kong Licensing Office | 2804 2636 |
| Kowloon Licensing Office | 2150 7728 |
| Kwun Tong Licensing Office | 2775 6835 |
| Sha Tin Licensing Office | 2606 1468 |
| Public Vehicles Unit | 2804 2574 |
| Vehicle Records Office | 2867 4691 |
| Driving Licence Records Office | 2804 2596 |
| Driving Offence Points Office | 2804 2594 |
| Cross Boundary Unit | 2543 2114 |
| Driving Test Centre/Driving Test Appointment Office | 2771 7723 |
| Sheung Kwai Chung Vehicle Examination Centre | 2424 5215 |
| TDVEC, 2/F (buses) | 3961 0307 |
| TDVEC, 2/F (parallel imported vehicles) | 3961 0308 |
| TDVEC, 1/F | 3961 0306 |
| TDVEC, G/F | 2751 8862 |
Ends/Monday, January 24, 2022
Issued at HKT 19:12
Issued at HKT 19:12
NNNN