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Transport Department to adjust limited service arrangement
     To align with the special work arrangement announced by the Government yesterday (February 20) to reduce social contacts and the risk of the spread of the COVID-19 virus in the community, the Transport Department (TD) announced today (February 21) that the TD will continue to provide limited services to members of the public until further notice. The adjusted arrangements are as follows:
Licensing and related services

     Licensing Offices at Admiralty, Cheung Sha Wan, Kwun Tong and Sha Tin will continue to suspend walk-in counter services, but will process licensing applications submitted by applicants with scheduled appointments, by post or online (except for the direct issue of a full Hong Kong driving licence). Applicants who have made an online appointment for renewal of a full driving licence/vehicle licence or an application for an international driving permit from February 24 to 28 can visit the Licensing Office concerned at the scheduled time.
     To cater for service needs, the TD has increased the quota for online appointments for renewals of a full driving licence/vehicle licence or applications for an international driving permit from February 24 to 28, and the period opened for appointment has been extended from two weeks to eight weeks. Members of the public without prior bookings may submit applications by post or online, or via the drop-in boxes placed at each Licensing Office from 10am to 5pm from Monday to Friday. Those submitting an application by post or via drop-in box should put the completed application form, all necessary documents and the appropriate fee (by crossed cheque payable to either "The Government of the Hong Kong Special Administrative Region" or "The Government of the HKSAR") into an envelope. Original identity documents or cash must not be sent by post or drop-in box. Members of the public should submit applications to the relevant Licensing Office in accordance with the types of licensing services currently provided by them. The TD advised members of the public to submit applications after the TD's resumption of full services unless there are urgent needs.
     Under the limited service arrangements, the TD will as much as practicable accord priority to processing renewal applications for licences/permits for which the validity period has expired or is about to expire. Upon receipt of the completed application form, all necessary documents and the appropriate fee, the TD will send out the licence/permit for which the application has been successful by registered mail as soon as practicable. If an application requires checking of an original identity document, or if necessary for other reasons, the TD will contact the applicant to make arrangements.
     For enquiries, members of the public can contact Licensing Offices at the following numbers:
Hong Kong Licensing Office       2804 2636
Kowloon Licensing Office           2150 7728
Kwun Tong Licensing Office       2775 6835
Sha Tin Licensing Office            2606 1468

     The Public Vehicles Unit, the Vehicle Records Office, the Driving Licence Records Office, the Driving Offence Points Office and the Cross Boundary Unit of the TD will continue to provide limited services under special work arrangements as implemented starting from February 10. For details, please refer to the press release issued on February 8.
Driving test services

     Driving test (road tests) services, driving tests (written test Part A), taxi written tests and test appointment services will continue to be suspended until further notice. Affected candidates will be notified individually for rescheduling of the test dates. Driving Test Centres are preparing for the gradual resumption of normal services. The TD will announce the latest service arrangements in advance.

Vehicle examination services

     The Vehicle Examination Centres will continue to provide vehicle examination services for vehicles with an appointment from Monday to Friday.
Ends/Friday, February 21, 2020
Issued at HKT 14:00
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