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Proper use of 999 hotline urged
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     Police today (August 26) appealed to the public to use the 999 hotline service only for emergencies.

     In the first six months in 2016, the Police Regional Command and Control Centres received 1,030,774 calls, of which only about 66.6 per cent, or 686,730 calls, were genuine. The remaining 344,044 were nuisance calls or misdialled.

     A Police spokesman said, “Misuse of the emergency hotline would unnecessarily engage operators of the control centres and delay the handling of genuine emergencies.

     “It could also endanger the lives of people at risk by postponing their access to the service,” he added.

     The spokesman said that police stations in various districts could also promptly handle most crime reports and requests of a non-emergency nature. Members of the public are advised to seek assistance from police stations.

     Police contact cards listing the telephone and fax numbers of all police stations as well as Police Hotlines are available for collection at police stations and Public Enquiry Service Centres of the Home Affairs Department. The list of contact numbers can also be found on the police website (www.police.gov.hk) and the Hong Kong Police Mobile Application.
 
Ends/Friday, August 26, 2016
Issued at HKT 17:03
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