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1823 telephone service resumes as normal

     Due to a system failure, the 1823 telephone service was disrupted for approximately two hours from around 10am today (September 11). The telephone service resumed as normal at noon after urgent repairs.

     However, during that period the email, facsimile, "Tell me @1823" mobile application and SMS text services were operational as normal.

     A spokesman for the Efficiency Unit said, "We are looking into the cause of the system failure with the service provider. We apologise to the public for the inconvenience caused."

Ends/Wednesday, September 11, 2013
Issued at HKT 15:49


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