The Transport Department (TD) today (November 14) alerted the public to fraudulent vehicle airbag safety recall messages purported to be from the TD. Members of the public should not fall prey to fraudulent government messages from unofficial means, nor provide any personal information. The case will be referred to the Police for follow-up.

　　A spokesman for the TD clarified that the department has no connection with the fraudulent letters or messages making unauthorised use of the department's name. At present, the TD only sets out safety recall information provided by authorised dealers of registered vehicle manufacturers on its website (www.td.gov.hk/en/public_services/vehicle_typeapp_examination/safety_recall/index.html). The TD does not issue letters to inform individual vehicle owners of safety recalls for their vehicles. The public should verify information to avoid falling into scam traps. For enquiries, they should contact the relevant authorised agents or dealers directly. 

　　Members of the public should stay alert when receiving messages from unknown sources, and must not log in to suspicious websites or provide personal information. Anyone who has provided personal information as such should contact the Police. For enquiries, please call the TD's hotline at 2804 2600 or email tdenq@td.gov.hk. 

Ends/Saturday, November 14, 2026
Issued at HKT 15:31

NNNN