Immigration Department to introduce enrolment service for "collaborative inspection" automated channel
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     The 2026 Policy Address announced that the redeveloped Huanggang Port is expected to be commissioned in the fourth quarter of this year. To further enhance passenger experience and clearance efficiency, the Huanggang Port will, based on the co-location arrangement, implement the novel "collaborative inspection and joint clearance" mode. The Immigration Department (ImmD) announced today (October 6) that with immediate effect, eligible Hong Kong residents can enrol for the "collaborative inspection" automated channel service via the ImmD's "HK e-Channel" (formerly "Contactless e-Channel") mobile application.
 
     The redeveloped Huanggang Port is installed with 134 "collaborative inspection" automated channels and 68 traditional manual counters. Enrolled passengers using the "collaborative inspection" automated channels will only need to queue up and present their identity documents once to complete the immigration clearance procedures of both Hong Kong and Shenzhen.
 
     Hong Kong residents aged seven or above who fulfil the following criteria can enrol for the "collaborative inspection" automated channel service starting from today:
 
  • holding a Hong Kong permanent identity card and a Mainland Travel Permit for Hong Kong and Macao Residents (Home Visit Permit), and who have registered for the Mainland's e-Channel;
  • holding a Hong Kong Permanent identity card and a Mainland Travel Permit for Hong Kong and Macao Residents (Non-Chinese Citizens), and who have registered for the Mainland's e-Channel;
  • holding a Hong Kong identity card and a Home Visit Permit, and who have registered for the Mainland's e-Channel; or
  • holding a Hong Kong identity card and an Exit-Entry Permit for Travelling to and from Hong Kong and Macao with a valid endorsement for travelling to Hong Kong.
 
     Eligible Hong Kong residents aged 18 or above can use a smartphone with biometric authentication technology to download the ImmD's "HK e-Channel" mobile application, select "Collaborative Inspection", authenticate their identity via "iAM Smart", and follow the instructions to complete the enrolment for the "collaborative inspection" automated channel service; whereas for eligible Hong Kong residents aged seven to 17, their father, mother or legal guardian must complete the enrolment procedures on their behalf using the father's, mother's or legal guardian's "HK e-Channel" mobile application.
 
     In addition, all eligible Hong Kong residents can also proceed to the e-Channel enrolment offices or self-service kiosks at the Huanggang Port for on-site enrolment; while eligible Hong Kong residents aged 18 or above can also enrol and complete the immigration clearance procedures of both regions simultaneously at the "collaborative inspection" automated channels.
 
     Mainland visitors holding an Exit-Entry Permit for Travelling to and from Hong Kong and Macao with a valid endorsement for travelling to Hong Kong can also proceed to the e-Channel enrolment offices at the Huanggang Port for on-site enrolment; while eligible Mainland visitors aged 18 or above can also enrol and complete the immigration clearance procedures of both regions simultaneously at the "collaborative inspection" automated channels.
 
     When enrolling for the "collaborative inspection" automated channel service, eligible Hong Kong residents and Mainland visitors aged 14 or above can also enrol for the "Face Scan" clearance service, a clearance mode without presenting identity documents.
 
     For the enrolment methods of different categories of eligible Hong Kong residents and Mainland visitors, please refer to the Annex.
 
     The ImmD reminds that passengers are still required to carry their valid travel documents conforming to the immigration requirements of both regions when using the "collaborative inspection" automated channels to travel between Hong Kong and the Mainland. Furthermore, passengers can also choose to use the traditional manual counters for immigration clearance.
 
     For the use and other details of the "collaborative inspection" automated channel service, please visit the ImmD's website at www.immd.gov.hk/cijcpec_hkt. For enquiries, please submit an online enquiry form at www.immd.gov.hk/enquiry, call the enquiry hotline at 2824 6111, fax to 2877 7711, or email to enquiry@immd.gov.hk.

Ends/Tuesday, October 6, 2026
Issued at HKT 16:45

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