Immigration Department launches "Go Hong Kong" mobile application

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     The Immigration Department (ImmD) announced today (September 16) the launch of the "Go Hong Kong" mobile application, enabling eligible frequent visitors to Hong Kong to complete enrolment for the e-Channel service on their smartphones equipped with a camera, Near-Field Communication (i.e. NFC) functionality and internet connectivity prior to arrival in Hong Kong. Upon successful enrolment, visitors can use the e-Channel service upon arrival in Hong Kong.

     Visitors meeting the following criteria may enroll for the e-Channel service via the "Go Hong Kong" mobile application:

Aged 18 or above;
Hold a valid electronic travel document designated by the Immigration Department of the Hong Kong Special Administrative Region and, where applicable, a multiple visit visa;
Have no adverse record in the Hong Kong Special Administrative Region; and
Have visited Hong Kong via Hong Kong International Airport two times or more in the past 24 months at the time of enrolment.

     Eligible visitors can complete the submission of enrolment for the e-Channel service by using the "Go Hong Kong" mobile application. This includes providing an expected date of arrival within the next three months and an email address, scanning the biodata page of the travel document, reading the chip data and undergoing facial recognition for identity verification. The ImmD will notify the eligible visitor of the outcome of their enrolment via the "Go Hong Kong" mobile application and by email.

     Once the enrolment is approved, visitors only need to enter Hong Kong on or before the submitted expected date of arrival to activate the e-Channel service. If a visitor fails to enter Hong Kong on or before that date, the relevant enrolment record will automatically lapse.

     For details on enrolment for the e‑Channel service, please visit the ImmD website (www.immd.gov.hk). For enquiries, please use the Online Enquiry Form (www.immd.gov.hk/enquiry) via the ImmD homepage or mobile application. Alternatively, you may call the enquiry hotline at 2824 6111 or email the department (enquiry@immd.gov.hk) or fax at 2877 7711.

Ends/Wednesday, September 16, 2026
Issued at HKT 19:25

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