TD urges public to fraudulent websites purported to be from Public Transport Fare Subsidy Scheme

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     The Transport Department (TD) today (July 14) alerted members of the public to fraudulent websites purporting to be related to the Public Transport Fare Subsidy Scheme (PTFSS) and seek to obtain their credit card account and personal information (see PTFSS website for details).

     The TD clarified that the fraudulent websites have no connection with the PTFSS and has referred the case to the Police for follow-up. The TD reminds the public that there is no need to provide credit card and personal information to collect Public Transport Fare Subsidies. In case of doubts, the public may visit the PTFSS website for details.

     The public should stay alert when receiving any unidentified SMS messages, and should not visit suspicious websites or disclose any personal information. Anyone who has provided his or her personal information to such websites should contact the Police. Octopus and AlipayHK users with enquiries about the PTFSS may call 2969 5500 (Octopus) and 3002 0905 (AlipayHK) respectively.

Ends/Tuesday, July 14, 2026
Issued at HKT 13:23

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