
I&T leadership series thematic seminar held to promote co-creation of quality public services by leveraging power of AI ecosystem (with photos)
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The Digital Policy Office (DPO) and the Civil Service College (CSC) jointly held the fourth Innovation and Technology (I&T) leadership series thematic seminar today (July 2). Under the theme "Leveraging the Power of AI Ecosystem to Co‑create Quality Public Services", the seminar was attended by over 100 directorate and senior-level civil servants from various bureaux/departments (B/Ds).
The seminar brought together experts from the technology sector, including the Chief Executive Officer of Hong Kong Cyberport Management Company Limited, Dr Rocky Cheng; the Chief Information Officer of MTR Corporation Limited, Mr Wan Wai-yin; and the Vice President of Strategic Development of Alibaba Cloud Intelligence Group, Ms Amy Lau, for a dialogue to jointly explore how the local AI ecosystem can bridge government operations and practical needs. They also shared insights on corporate culture and mindset change, success factors for business and technology synergy, as well as the challenges and response strategies in AI adoption, along with real-life cases for experience sharing. The experts' sharing and interactive discussion inspired participants to strategically lead their departments in leveraging the AI ecosystem and industry innovations more effectively, thereby advancing further towards smart government.
The Acting Commissioner for Digital Policy, Mr Daniel Cheung, shared at the seminar that the Government's multi-pronged approach in fostering the local AI ecosystem across various dimensions, such as policy governance, capability building, data, infrastructure and platform development, underpins the smart transformation of society. This includes a range of measures in place to support departments in leveraging AI to accelerate digital transformation, and provision of application development platforms and components to facilitate departments to design suitable agentic AI application scenarios, aimed to optimise daily operations and enhance administrative efficiency through harnessing AI technology.
As one of the strategies to accelerate the development of digital government and lead public service innovation, the DPO and the CSC regularly co-organise thematic seminars and training to enhance the core skills of the Government's senior management in using digital technology, with a view to promoting more effective use of technology by B/Ds in driving digital transformation to improve the efficacy and quality of public services.
Ends/Thursday, July 2, 2026
Issued at HKT 19:28
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