eHealth launches new eMedical Certificate function to offer one-stop platform for access and verification of electronic medical certificates issued by public sector
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Through the eMedical Certificate function on the eHealth App, eHealth users can access electronic medical certificates issued by different public healthcare providers anytime and anywhere, including important medical documents such as medical certificates, attendance certificates, maternity/sick leave certificates, and maternity leave certificates. In addition to the Hospital Authority (HA), the function also covers electronic medical certificates issued by the Department of Health and the 18 Chinese Medicine Clinics cum Training and Research Centres for the first time. Furthermore, the eMedical Certificate function features a central verification mechanism. By simply scanning the QR code on an electronic medical document, the system will automatically redirect to the Medical Certificate Verification Platform of eHealth for immediate verification of the authenticity and validity of the document, thereby effectively preventing forgery or alteration. At the same time, citizens can also connect to the central verification mechanism of eHealth directly through the electronic platforms of healthcare providers (such as HA Go), enabling seamless verification of electronic medical certificates. The new function is expected to benefit over one million citizens. Members of the public may refer to the annex for a detailed user guide of the new function.
A spokesman for the HHB said, "Under the eHealth+ five-year development plan, we are actively turning the eHealth App into an integrated health management tool, with a view to empowering citizens to more conveniently manage the healthcare needs of their own and their family members through a single central platform - eHealth. The rollout of the eMedical Certificate function marks yet another important milestone in eHealth's transformation into a unified health platform across Hong Kong. All electronic medical certificates issued by public healthcare providers will be consolidated, stored and verifiable through eHealth. At the same time, electronic platforms of healthcare providers (such as HA Go) can also be seamlessly connected to the Medical Certificate Verification Platform of eHealth as auxiliary interfaces, thereby offering added convenience for citizens. Electronic medical documents not only reduce the risk of losing paper certificates, but also fully support a range of online services and allow citizens to access and use them at any time. With the eMedical Certificate function, citizens can store and verify various medical documents issued by different public and private healthcare providers, enabling centralised management and everyday use, such as applying for leave from employers or schools, school enrolment, job applications and travel."
To support the development of the eMedical Certificate function, the Electronic Health Record Sharing System (Amendment) Ordinance 2025 came into effect in December last year, providing a clear legal basis for electronic medical documents issued or verified through eHealth. At present, all electronic medical certificates, electronic attendance certificates, electronic maternity leave certificates and electronic maternity/sick leave certificates verified through eHealth comply with the relevant legal requirements and carry the same legal status as their paper counterparts. Looking ahead, the Government will gradually extend the eMedical Certificate function to more private healthcare providers, and expand its coverage to a broader range of medical documents, including the development of an electronic vaccination card and an electronic advance medical directive, with a view to offering greater convenience to citizens.
For more details, members of the public may visit the eHealth thematic website or call the hotline at 3467 6300. The hotline service runs from 9am to 9pm from Mondays to Fridays (except public holidays).
Ends/Friday, April 24, 2026
Issued at HKT 16:22
Issued at HKT 16:22
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