The Assistant Commissioner of Customs and Excise (Intelligence and Investigation), Mr Wong Ho-yin, witnessed by the Commissioner of Customs and Excise, Mr Chan Tsz-tat, signed a Memorandum of Understanding (MOU) with JD.com today (April 20) at the Customs Headquarters Building to establish a closer co-operative relationship. 

     At the signing ceremony, Mr Chan said that JD.com has close ties with Hong Kong Customs. One of the Group's subsidiaries in logistics has been accredited as a Hong Kong Authorized Economic Operator, making it a trusted partner of Hong Kong Customs. This also shows JD.com's commitment to safeguarding supply chain security. Through the signing of the MOU, both sides will establish a closer communication and collaboration mechanism, strengthen compliance promotion, and work together to prevent prohibited or controlled items from entering Hong Kong through online shopping channels, thereby providing more comprehensive protection for consumers.

     The Vice President and Chief Economist of JD.com, Dr Shen Jianguang, also remarked that JD.com adheres to its core philosophy of "achieving success the right way". The Group firmly believes that only by operating legally, compliantly, and with integrity can it achieve sustainable and healthy development while creating value for society. Looking ahead, JD.com will strengthen its co-operation with Hong Kong Customs, actively co-ordinate with Customs' regulatory efforts, and work together to maintain a sound import and export order.

     Hong Kong Customs will continue to adopt innovative thinking in its development, strengthen co-operation with the industry, and steadfastly uphold the mission of safeguarding the gate of Hong Kong and facilitating legitimate trade.

Ends/Monday, April 20, 2026
Issued at HKT 18:26

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