Interdepartmental working group on festival arrangements releases latest information on cross-boundary passenger traffic estimation and arrangements for Chinese New Year festive period
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The Immigration Department (ImmD) estimates that around 11.38 million passengers (including Hong Kong residents and visitors) will pass through Hong Kong's sea, land and air control points during the upcoming Chinese New Year festive period (from February 14 to February 23). The ImmD, in consultation with the Shenzhen General Station of Exit and Entry Frontier Inspection and other Mainland authorities, estimates that around 9.52 million passengers will pass through land boundary control points. The number of outbound and inbound passengers using land boundary control points (BCPs) will be relatively higher on February 14 (Saturday) and February 22 (Sunday), with around 636 000 passengers and 663 000 passengers respectively.
The ImmD estimates that the passenger traffic at the Lo Wu Control Point, the Lok Ma Chau Spur Line Control Point and the Shenzhen Bay Control Point will be heavy, with a daily average forecast of about 200 000, 187 000 and 156 000 passengers respectively.
All BCPs will maintain the existing operating hours during this year's Chinese New Year holiday. The Lok Ma Chau/Huanggang Port and the Hong Kong-Zhuhai-Macao Bridge (HZMB) Port will maintain a 24-hour operation as usual.
To cope with the anticipated heavy traffic during the festive period, the ImmD has minimised leave for frontline officers for flexible deployment, and operation of additional counters, temporary counters and channels. Additional security guards will also be deployed to provide crowd management support.
Furthermore, the ImmD, the Hong Kong Police Force, the Customs and Excise Department and the MTR Corporation Limited will set up a joint command centre at the Lo Wu Control Point to make necessary arrangements. The ImmD will also establish close communication with Mainland authorities, including the Shenzhen General Station of Exit and Entry Frontier Inspection. To ensure a smooth passenger traffic flow, passenger conditions will be closely monitored and appropriate traffic diversion plans will be adopted when necessary.
The ImmD advises all land boundary passengers to plan in advance, avoid making their journeys during busy periods and keep track of radio and TV broadcasts on traffic conditions at various control points. Residents and visitors may also visit "Easy Boundary" (www.sb.gov.hk/eng/bwt/status.html?type=outbound), a one-stop information platform on immigration clearance launched by the Security Bureau, to obtain useful information in one go, including the respective average waiting time for passengers and private cars at land BCPs, as well as for the HZMB cross-boundary shuttle bus (Gold Bus) and the Lok Ma Chau-Huanggang cross-boundary shuttle bus (Yellow Bus), so as to plan their trips and save waiting time.
For travellers making journeys to the Mainland, the ImmD reminds them to carry their proof of identity and valid travel documents for crossing the boundary. Hong Kong residents should also check the validity of their Home Visit Permits. Non-permanent residents must carry their valid smart identity card as well as their Document of Identity for Visa Purposes or valid travel document.
Holders of the acknowledgement receipt issued due to reported loss or replacement of their Hong Kong identity cards, or children under 11 years old who hold Hong Kong identity cards, should carry a valid travel document or Re-entry Permit.
About 700 e-Channels have been installed at various control points. To further enhance the clearance efficiency of control points, following the adjustment of the eligible age for using e-Channel service to seven or above for Hong Kong permanent residents, holders of Electronic Exit-Entry Permit for Travelling to and from Hong Kong and Macao (e-EEP), holders of the People's Republic of China (PRC) electronic ordinary passports and departing visitors using "Smart Departure", the ImmD, in collaboration with the Public Security Police Force, the Identification Services Bureau and the Public Security Forces Affairs Bureau of Macao, with effect from January 19, has adjusted the eligible age for mutual use of automated immigration clearance services, and relaxed the requirements for the use of self-service enrolment kiosks for enrolment of such services. At present, Hong Kong residents aged 11 or above holding a valid Hong Kong permanent identity card are eligible for using the automated passenger clearance services in the Macao Special Administrative Region (Macao SAR) after enrolment. Under the new measure, Hong Kong residents aged seven to 10 holding a valid Hong Kong permanent identity card will also be eligible for using the automated passenger clearance services in the Macao SAR after enrolment. Similarly, Macao residents aged seven to 10 holding a valid Macao permanent identity card may use e-Channels to complete the automated immigration clearance after enrolment. Moreover, Hong Kong non-permanent residents aged 18 or above, holding a valid Hong Kong identity card and a valid Hong Kong Special Administrative Region (HKSAR) Document of Identity for Visa Purposes with a validity of more than 90 days may perform the self-service enrolment for using the automated passenger clearance services in the Macao SAR at designated locations in Macao. Under the new measure, persons of this category may also perform the self-service enrolment at the enrolment kiosks installed at designated control points or at various Registration of Persons Offices in Hong Kong. Meanwhile, Macao residents aged 18 or above holding a valid Macao non-permanent identity card and a valid visit permit for residents of Macao to the HKSAR may also perform the self-service enrolment for using e-Channel services at designated locations in the Macao SAR. For details of the e-Channel services, please visit: https://www.immd.gov.hk/eng/services/immigration_clearance.html
Hong Kong residents who require assistance while travelling outside Hong Kong may call the 24-hour hotline of the Assistance to Hong Kong Residents Unit of the ImmD at (852) 1868, call the 1868 hotline using network data or use the 1868 Chatbot via the ImmD Mobile App, send a message to 1868 WhatsApp assistance hotline or 1868 WeChat assistance hotline or submit the Online Assistance Request Form.
The interdepartmental working group on festival arrangements is tasked with holistically co-ordinating and steering the preparatory work of various government departments for welcoming visitors to Hong Kong during the Chinese New Year Golden Week of the Mainland, as well as strengthening information dissemination to enable the public and visitors to plan their itineraries according to the latest situation.
Ends/Thursday, February 12, 2026
Issued at HKT 10:35
Issued at HKT 10:35
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