Health Bureau welcomes Ombudsman's direct investigation operation report

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     The Health Bureau (HHB) welcomed the recommendations made to the Government and the Department of Health (DH) in the Office of The Ombudsman (Ombudsman)'s direct investigation operation report entitled "Effectiveness of Administrative Support Provided for Complaint Handling by Secretariat of Medical Council of Hong Kong under Department of Health, and Department of Health's Regulatory Role" (Report) released today (February 5). The HHB expressed gratitude to the Ombudsman for putting forward a series of pertinent and useful observations and views on strengthening the Medical Council of Hong Kong (MCHK) as the statutory regulatory body for the medical profession. With reference to the Ombudsman's views and the Report, the HHB will formulate detailed proposals to amend the Medical Registration Ordinance (MRO), with a view to enabling the MCHK and its Secretariat to discharge their duties of upholding doctors' professional conduct and continuously enhancing medical professional standards more effectively under the principle of professional autonomy.

     Since the Ombudsman announced the launch of a full investigation on November 5 last year, the HHB and the DH have been fully co-operating with the Ombudsman's investigation. Although the MCHK as a statutory professional regulatory body fell outside the scope of the Ombudsman's investigation, the HHB and the DH have, in respect of matters covered by the investigation, liaised and communicated with the MCHK, and provided relevant information to the Ombudsman to facilitate the investigation and formulation of improvement measures. Many of the measures recommended in the Report on the support provided by the DH and the Secretariat of the MCHK for the complaint handling mechanism of the MCHK, as well as the Ombudsman's series of observations and views on the current regulatory framework for the medical profession, align with the HHB's overarching directions in reviewing the MRO, namely to ensure that the legislation for healthcare professions keeps pace with the times, meets societal needs and the public interest, and to enable the MCHK to discharge its various statutory functions more effectively, including its function in handling complaints.

     Meanwhile, in response to the request made by the Secretary for Health in October last year, the MCHK has completed its review on improving the complaint handling mechanism and submitted a report and supplementary information to the HHB. In January this year, the HHB commenced a series of consultations on amending the MRO, meeting with patient groups, the two local medical schools, the Hong Kong Academy of Medicine, the Hong Kong Medical Association and other medical professional bodies. The HHB also visited the MCHK yesterday (February 4) to exchange views with members on the amendment to the MRO. The HHB will further take into account the Ombudsman's Report and the views of various stakeholders, and will formulate proposals to amend the MRO having regard to the operational needs of the MCHK. The HHB will also propose measures to strengthen the functions of the Secretariat of the MCHK under the DH. The HHB will brief the Panel on Health Services of the Legislative Council (LegCo) shortly on the proposed directions and enhancement proposals for the MRO, with a target of introducing an amendment bill into the LegCo in the first half of this year.

Ends/Thursday, February 5, 2026
Issued at HKT 18:28

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