Government launches consultation work on improving complaint handling mechanism of MCHK (with photo)

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     To improve the complaint handling mechanism of the Medical Council of Hong Kong (MCHK), the Government will introduce a bill to the Legislative Council in the first half of this year to amend the Medical Registration Ordinance. The Secretary for Health, Professor Lo Chung-mau, chaired the first consultation meeting today (January 16) to meet with representatives of patient groups and listen to their views.
     　
     Professor Lo said, "Members of the public have very high expectations of the MCHK in actively discharging their primary responsibility of safeguarding doctors' professional standards and ethical conduct. Patient groups are important stakeholders. They offered highly constructive suggestions at today's meeting. I look forward to continuing in-depth discussions with other stakeholders to explore proposals to improve the complaint handling mechanism of the MCHK, with a view to maintaining public trust in the medical profession."
     　
     At the request of the Secretary for Health, the MCHK earlier submitted a report on improving its complaint handling mechanism to the Health Bureau. The Health Bureau is reviewing the report and the supplementary information subsequently provided by the MCHK, and will consider the report's recommendations and the operational needs of the MCHK in proposing amendments to the Ordinance.

     The Health Bureau will continue the consultation work by meeting with professional bodies and relevant stakeholders shortly to listen to their views.

Ends/Friday, January 16, 2026
Issued at HKT 17:57

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The Secretary for Health, Professor Lo Chung-mau (fourth right), chairs the first consultation meeting on the amendment of the Medical Registration Ordinance today (January 16), and meets with representatives of patient groups to listen to their views. Also attending is the Under Secretary for Health, Dr Cecilia Fan (fifth right).