WSD urges public to be alert to fraudulent SMS messages
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The WSD recently received enquiries from members of the public concerning SMS messages purportedly issued by the department. These messages requested recipients to settle outstanding payments and click the following links, which do not belong to any of the WSD website addresses. Such fraudulent SMS messages have been on the rise recently and the department has reported the case to the Police. The fraudulent links appear as such:
- wsdgoiv[.]cc
- wsdgov[.]sbs/hk
- wsdgovu[.]top
- wsdgovv[.]top
- wssdgov[.]com
- wsd-gov[.]homes
- wsd[.]igov[.]help/hk
- wsd[.]giov[.]my/hk
- wsd[.]goiv[.]xin/hk
- wsd[.]gov[.]ink/hk
The WSD clarified that it did not send the SMS messages in question, and will not direct customers to other websites with hyperlinks embedded in an SMS message. The WSD reminded that members of the public who have registered for the WSD's electronic services account and e-billing service must complete verification on the WSD website (www.wsd.gov.hk) before they can view their e-bills and obtain the Faster Payment System QR code on the bill for making payments. The department is registered in the SMS Sender Registration Scheme by the Office of the Communications Authority. All SMS messages issued by the department will include the prefix "#" in the SMS Sender ID for easy identification by the public.
Anyone who has provided his or her personal information to the websites concerned or other suspected websites should contact the Police. For enquiries, please call the WSD's customer services hotline at 2824 5000.
Ends/Wednesday, January 7, 2026
Issued at HKT 18:28
Issued at HKT 18:28
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