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HKSAR Government sets up Hong Kong Cross-boundary Public Services self-service kiosk and "iAM Smart" self-registration kiosk in Macao (with photos)
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     The Digital Policy Office (DPO) announced today (December 29) the setting up of a Hong Kong Cross-boundary Public Services self-service kiosk in Macao Special Administrative Region (Macao), enabling residents and enterprises in Macao to access public services of Hong Kong without the need to travel to Hong Kong in person.
 
     The Hong Kong Special Administrative Region Government has been actively advancing the initiative of Cross-boundary Public Services. Following the installation of the self-service kiosks earlier in the nine Mainland cities of the Guangdong-Hong Kong-Macao Greater Bay Area (GBA), the newly set up Cross-boundary Public Services self-service kiosk in Macao provides a total of 70 public services from 14 Hong Kong government bureaux and departments as well as related organisations, encompassing areas commonly used by enterprises and the public. These include taxation, company registration, property and vehicle enquiry and registration, personal identification documents and talent admission applications, welfare and education, healthcare, immigration clearance, urgent assistance, culture and tourism as well as voter registration.
 
     Starting today, the public can use the Hong Kong Cross-boundary Public Services self-service kiosk located at the Macao Government Services Centre to perform data entry, document scanning and result printing, enabling one-stop access for applying various public services of Hong Kong.
 
     The opening hours of the self-service kiosk at the Macao Government Services Centre are 9am to noon and 1pm to 6pm, Monday to Friday (except public holidays in Macao). An "iAM Smart" self-registration kiosk is also set up at the Services Centre to enable Hong Kong residents working and living in Macao to register for "iAM Smart+" and directly access over 1 300 online services provided by the Government and public/private organisations and e-Forms through the "iAM Smart" mobile app. These include eMPF registration, renewal of vehicle licences, applications for International Driving Permits and eHealth registration.
 
     The Hong Kong Cross-boundary Public Services self-service kiosks and "iAM Smart" self-registration kiosks have fully covered the nine Mainland cities of the GBA and Macao. The DPO will continue to enhance the Cross-boundary Public Services, with a view to coping with the demands of residents and enterprises in the GBA for Hong Kong public services.
 
     For details, please visit the Hong Kong Cross-boundary Public Services website at www.crossboundaryservices.gov.hk/en/home/index.html and the "iAM Smart" website at www.iamsmart.gov.hk/en/reg.html.
 
Ends/Monday, December 29, 2025
Issued at HKT 10:30
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The Digital Policy Office announced today (December 29) the setting up of a Hong Kong Cross-boundary Public Services self-service kiosk and an "iAM Smart" self-registration kiosk in Macao.
The Hong Kong Cross-boundary Public Services self-service kiosk in Macao currently provides a total of 70 public services. Public can enjoy one-stop access to apply for various public services of Hong Kong via the self-service kiosk. On-site personnel will assist the public in using the self-service kiosk and answer related enquiries.
The HKSAR Government has also set up an "iAM Smart" self-registration kiosk at the Macao Government Services Centre, enabling Hong Kong residents working and living in Macao to register for "iAM Smart+".