​The Immigration Department (ImmD) announced today (December 19) that, with effect from next Monday (December 22), the eligible age for using the self-service immigration clearance (e-Channel) service by holders of Electronic Exit-Entry Permit for Travelling to and from Hong Kong and Macao (e-EEP), People's Republic of China (PRC) passport holders, and departing visitors using "Smart Departure" will be adjusted to 7 years old or above.
 
     The ImmD has consistently leveraged technology and implemented various measures to enhance service standards and increase passenger processing capacity at control points. At present, holders of e-EEP, PRC passport holders and departing visitors using "Smart Departure" who are aged 11 or above are eligible to use the e-Channel service. To further enhance clearance efficiency at control points and enable more eligible visitors to Hong Kong to use the fast and convenient e-Channel service, the ImmD will adjust the applicable age for such visitors to use the e-Channel service starting from next Monday. Eligible visitors aged 7 or above may use the e-Channels for self-service immigration clearance at all control points.
 
     For details regarding the use of the e-Channel service by holders of e-EEP, PRC passport holders and departing visitors, please visit the ImmD website (www.immd.gov.hk/eng/services/echannel_visitors.html). For enquiries, please call the enquiry hotline at 2824 6111, fax to 2877 7711 or send an email to enquiry@immd.gov.hk.
 

Ends/Friday, December 19, 2025
Issued at HKT 14:16

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