WSD appeals to public to remain vigilant to fraudulent WSD website

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     The Water Supplies Department (WSD) today (December 15) alerted members of the public to a fraudulent WSD website address (wsdgov[.]com), which asks recipients to pay water bills via a hyperlink provided.

     The WSD stresses that the fraudulent website has no connection with the WSD and has reported the case to the Police. The spokesman said that members of the public who have registered for the WSD's electronic services account and e-billing service must complete verification on the WSD website (www.wsd.gov.hk) before they can view their e-bills and obtain the Faster Payment System QR code on the bill for making payments.

     Members of the public should stay alert when receiving any unidentified emails or messages, and not visit any suspicious websites and disclose any personal information. Anyone who has provided his or her personal information to the website concerned or other suspcious websites should contact the Police. For enquiries, please call the WSD's customer services hotline at 2824 5000.

Ends/Monday, December 15, 2025
Issued at HKT 18:47

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