A spokesman for the Food and Environmental Hygiene Department (FEHD) said today (November 13) that frontline toilet attendants play a crucial role in ensuring the cleanliness and hygiene of public toilets (PTs). To acknowledge their contributions, the FEHD recently conducted an assessment to recognise outstanding toilet attendants. After a thorough assessment, six outstanding toilet attendants were selected for commendation.

     The FEHD held this year's Outstanding Toilet Attendant Award Presentation Ceremony today, where the Director of Food and Environmental Hygiene, Mr Donald Ng, presented awards to the selected toilet attendants. Three male toilet attendants serving at the Ma Liu Shui Waterfront Public Toilet in Sha Tin District, the Fong Ma Po Public Toilet in Tai Po District and the Science Museum Road Public Toilet in Yau Tsim District respectively, and three female toilet attendants serving at the Ma Liu Shui Waterfront Public Toilet in Sha Tin District, the Aberdeen Main Road Public Toilet in Southern District and the Fong Ma Po Public Toilet in Tai Po District respectively were selected. Mr Ng praised the awardees for their diligence, professionalism and commitment to ensuring the hygiene and cleanliness of PTs and the proper operation of toilet facilities, bringing satisfactory experiences for the users.

     In recent years, the FEHD has been enhancing the facilities, management and hygiene of PTs taking a multipronged approach to provide a better user experience for the public. The FEHD actively employs technologies to enhance the service of PTs. For instance, sensors have been installed in 15 PTs to monitor usage rates and environmental parameters in real time, so that when the concentration of odour reaches an alarming level, the system will immediately notify the responsible staff through an SMS message to arrange a cleaning. Additionally, novel air purification technologies are utilised to catalytically decompose pollutants and to eliminate the odour. Ozone generators are also deployed in individual PTs to convert the oxygen in the air to ozone. The use of nano bubble technology can effectively oxidise the bacteria and viruses in water, preventing the formation of biofilms on toilet surfaces and reducing odours generated from excreta.

     The FEHD has also installed wireless broadcasting systems in approximately 200 PTs at tourist attractions or with high utilisation rates across the territory to promote the importance of toilet cleanliness and proper use of the facilities. Furthermore, public toilet cleaning services are gradually being separated from the street cleaning service contracts and procured independently under dedicated contracts. Provisions requiring toilet attendants to have received relevant vocational training with recognised qualifications are included in the new public toilet management service contracts with a view to upgrading the service standards.

     The spokesman said, "The FEHD will continue to enhance the facilities and service quality of PTs through innovative ideas, and we appeal to the public to maintain the cleanliness and hygiene of public facilities and help ensure that PTs are well cared for."

Ends/Thursday, November 13, 2025
Issued at HKT 19:02

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