FEHD responds to media enquiries on cremation service
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The FEHD is committed to providing the public with efficient and dignified cremation service. It has been the FEHD's performance pledge a cremation session within the next 15 days will be made available to the applicant from the day of application, and the FEHD has been fully meeting the above-mentioned performance pledge over the years. Currently, there is a total of some 350 cremation sessions available at different crematoria from tomorrow (November 11) to November 25. Applications can be submitted online anytime or in person during office hours. Basically, all applicants will be assigned a cremation session immediately, and there are no cases that the applicant cannot obtain a cremation session within 15 days.
Service demands vary with dates and the crematoria. The demand for cremation sessions on holidays and at urban crematoria is generally higher. The FEHD has been closely monitoring the overall supply of cremation sessions to ensure availability of sessions within the 15-day period concerned.
The FEHD has been actively enhancing the quality of various burial services in the recent years. For example, the FEHD has launched the Platform for Cemeteries and Crematoria Services (service platform) (app.fehd.gov.hk/ccsp) with the electronic application process streamlined and personalised services offered. Members of the public can submit applications for all cemeteries and crematoria services managed by the FEHD via the service platform, including cremation services, allocation of public niches, cemetery services, green burial, cremation or keeping services for abortus, free memorial sails and the establishment of the Internet Memorial Service Website (Advanced Planning Version).
Members of the public can also create an integrated service account on the service platform to manage after-death arrangements for multiple deceased individuals, reducing cumbersome procedures. Users can manage multiple applications for the same deceased in a single account and track the application progress of each service at a glance. The service platform supports multiple electronic payment methods, saving time for the public by eliminating the need to visit cemetery and crematorium offices in person for applications and fee payments.
Ends/Monday, November 10, 2025
Issued at HKT 23:52
Issued at HKT 23:52
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