FEHD welcomes PMSA's release of Best Practice Guides on "Handling Water Seepage in Properties" and "Handling Dripping Air Conditioners"
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The Government has been committed to addressing water seepage and air conditioner dripping issues. The Chief Executive's 2025 Policy Address proposed utilising technology to expedite the identification of seepage sources, requiring property owners to inspect and rectify the problem within a specified time, or else the Government will take further action and recover the costs from the owners. The Government will also actively promote mediation to resolve disputes between residents. In addition, the FEHD has adopted a new strategic approach this year, introducing new technologies to proactively tackle dripping air conditioners across various locations in Hong Kong, achieving notable results.
The FEHD expressed gratitude to the PMSA and the property management industry for their active support in jointly promoting improvements to the environmental hygiene of the community. The FEHD hopes that with the practical guidance provided in these two Guides, property management practitioners can assist in addressing water seepage and air conditioner dripping issues more effectively and enable timely intervention to resolve the issues at an early stage, thereby reducing complaints and disputes, enhancing communication among residents and promoting community harmony.
To encourage the property management industry to refer to the Guides for addressing water seepage and dripping issues within properties, the PMSA will hold a continuing professional development seminar on October 27, where representatives from the FEHD will brief property management practitioners on the details of the relevant investigation work and explain how they can effectively support the department's work.
The Guides on "Handling Water Seepage in Properties" and "Handling Dripping Air Conditioners" can be downloaded from the PMSA's website.
Ends/Friday, October 17, 2025
Issued at HKT 19:45
Issued at HKT 19:45
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