The Immigration Department (ImmD) announced today (September 29) that the "Face Easy e-Channel" service for Hong Kong residents will be launched tomorrow (September 30) at Hong Kong International Airport (HKIA). Upon arrival at HKIA, eligible Hong Kong residents can complete arrival clearance by facing the cameras of the e-Channel for identity verification. The service will provide a faster and more convenient automated arrival clearance for Hong Kong residents.

     With effect from September 30, Hong Kong residents aged 11 or above, who choose to use HKIA's Flight Token upon departure with a Hong Kong Special Administrative Region (HKSAR) Passport, HKSAR Document of Identity for Visa Purposes, Mainland Travel Permit for Hong Kong and Macao Residents (commonly known as the Home Visit Permit) or Mainland Travel Permit for Hong Kong and Macao Residents (Non-Chinese Citizens) and subsequently arrive at HKIA with the same document, are eligible to perform automated arrival clearance at "Face Easy e-Channels".

     When using the "Face Easy e-Channel" service, eligible Hong Kong residents only need to face the cameras, and arrival immigration clearance will be completed upon successful verification of identity via facial recognition technology. Throughout the entire process, there will be no need for them to present any documents or the Contactless e-Channel encrypted QR code.

     Moreover, Hong Kong residents can still continue to use fingerprint verification technology for automated immigration clearance or traditional counters for immigration clearance.

     For information about the "Face Easy e-Channel" service, please visit the ImmD's website at www.immd.gov.hk/faceeasy. For enquiries, please call the enquiry hotline at 2824 6111, fax to 2877 7711 or send email to enquiry@immd.gov.hk.

Ends/Monday, September 29, 2025
Issued at HKT 17:00

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