SB launches one-stop information platform on immigration clearance "Easy Boundary"
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"Easy Boundary" uses green, yellow and red lights to signify the situation of land BCPs in three levels: "Normal", "Busy" and "Very Busy", respectively, with rough estimates of the average waiting time. The relevant information will be updated every 15 minutes to keep passengers informed.
Previously, passengers had to obtain the information now available on "Easy Boundary" from different platforms, such as by checking the waiting time at the departure/arrival halls of BCPs and road traffic conditions respectively on the Immigration Department (ImmD) and Transport Department (TD) mobile applications. From now on, passengers can obtain useful information on "Easy Boundary" in one go, including the respective average waiting time for passengers and private cars at land BCPs, as well as for the Hong Kong-Zhuhai-Macao Bridge (HZMB) cross-boundary shuttle bus (Gold Bus) and the Lok Ma Chau-Huanggang cross-boundary shuttle bus (Yellow Bus).
"Easy Boundary" will also display real-time ad hoc situations at BCPs, including major traffic accidents nearby. If a "Very Busy" signal is displayed in respect of a particular control point or if an emergency occurs, passengers may consider using other ports or allowing sufficient time for immigration clearance.
Moreover, "Easy Boundary" is also integrated with links to obtain other real-time information, including real-time information on immigration clearance from "iPort", a WeChat mini programme of the Office of Port of Entry and Exit of the Shenzhen Municipal People's Government, and that of the HZMB Zhuhai Port, as well as Hong Kong's real-time traffic conditions, allowing passengers to browse conveniently and quickly.
Information on "Easy Boundary" is provided by the ImmD, the Hong Kong Police Force and the TD. In the next phase, the platform will introduce real-time images, and will utilise advanced technology (such as artificial intelligence) to assess the real-time situation of immigration clearance at land BCPs, with a view to providing passengers with a smarter, more accurate, and more convenient cross-boundary information platform.
Recently, the number of cross-boundary passenger trips between Hong Kong and Shenzhen has reached record highs repeatedly, which fully reflects the mutual engagement between the people of the two places. The Hong Kong Special Administrative Region (HKSAR) Government has been making advance preparations. Through flexible manpower deployment, all clearance counters and channels at busy BCPs are put into operation. Additional kiosks and channels will also be arranged if necessary to further ease passenger and vehicular flows. Despite confronting peak travel periods repeatedly, the overall immigration clearance remains smooth. The HKSAR Government will continue to implement multipronged measures, including the launch of "Easy Boundary", to provide a better boundary-crossing experience for both southbound and northbound travellers.
A link to "Easy Boundary" (www.sb.gov.hk/eng/bwt/status.html?type=outbound) has been uploaded onto the SB's website. A relevant instructional video for "Easy Boundary" has been uploaded to the SB's webpage and social media platforms.
Ends/Monday, September 22, 2025
Issued at HKT 19:57
Issued at HKT 19:57
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