Transport Department alerts public to fraudulent SMS messages and websites purported to be from Public Transport Fare Subsidy Scheme

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The Transport Department (TD) today (September 11) urged members of the public to heighten vigilance against fraudulent SMS messages purported to be issued by the Public Transport Fare Subsidy Scheme (PTFSS). They contain fraudulent website addresses and seek to deceive the public into providing their credit card account and personal information. Details are set out on the PTFSS website.

The TD clarifies that the SMS messages were not issued by the department and has referred the case to the Police for follow-up. The TD reiterates that it will not send any SMS messages to the public in relation to the PTFSS, and members of the public are not required to provide credit card and personal information for collecting subsidies under the PTFSS. For details of the subsidy collection, please visit the PTFSS website.

Members of the public should stay alert when receiving any unidentified messages, and should not visit suspicious websites or disclose any personal information. Anyone who has provided his or her personal information to the websites concerned should contact the Police. Should users of Octopus and AlipayHK have any enquiries about the PTFSS, please call 2969 5500 (Octopus) and 3002 0905 (AlipayHK) respectively.

Ends/Thursday, September 11, 2025
Issued at HKT 19:00

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