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HKSAR Government sets up Hong Kong Cross-boundary Public Services self-service kiosk and "iAM Smart" self-registration kiosk in Zhaoqing (with photos)
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     The Hong Kong Special Administrative Region is collaborating with Guangdong Province to promote the Cross-boundary Public Services initiative. The Digital Policy Office (DPO) announced today (August 29) the setting up of a Hong Kong Cross-boundary Public Services self-service kiosk in Zhaoqing, enabling residents and enterprises in Mainland cities of the Guangdong-Hong Kong-Macao Greater Bay Area (GBA) to access public services of Hong Kong without the need to travel to Hong Kong in person.

     Following installation of the self-service kiosks earlier in Guangzhou, Qianhai and Futian in Shenzhen, Zhuhai, Foshan, Huizhou, Dongguan, Zhongshan and Jiangmen, the Cross-boundary Public Services self-service kiosk in Zhaoqing also provides around 80 public services from 14 government bureaux and departments as well as related organisations, encompassing areas commonly used by enterprises and the public. These include taxation, company registration, property and vehicle enquiry and registration, application for personal identification documents and entry of talent, welfare and education, healthcare, immigration clearance, urgent assistance, culture and tourism as well as voter registration. Members of the public can use the self-service kiosks to perform data entry, document scanning and result printing to enjoy one-stop access when applying for various public services.

     Starting today, the public can use the Hong Kong Cross-boundary Public Services self-service kiosk located on 1/F, Zhaoqing Government Service Center, to access various public services of Hong Kong. The opening hours of the kiosk in the center are 8.30am to noon and 2.30pm to 5.30pm, Monday to Friday (except public holidays on the Mainland).

     An "iAM Smart" self-registration kiosk is also set up at the Zhaoqing center to enable Hong Kong residents working and living on the Mainland to register for "iAM Smart+" and directly use the "iAM Smart" mobile app to access about 1,300 online services provided by the Government and public and private organisations, as well as government e-Forms such as eMPF registration, renewal of vehicle licences, applications for International Driving Permits and eHealth registration, etc.

     The Hong Kong Cross-boundary Public Services self-service kiosks and "iAM Smart" self-registration kiosks have achieved full coverage across the nine Mainland cities of the GBA. The DPO will continue to work closely with the Guangdong Provincial Administration of Government Service and Data to further enhance the Cross-boundary Public Services initiative, with a view to coping with the demands of residents and enterprises in the GBA for Hong Kong public services.

     For details, please visit the Hong Kong Cross-boundary Public Services website at www.crossboundaryservices.gov.hk/en/home/index.html and the "iAM Smart" thematic website at www.iamsmart.gov.hk/en/reg.html.
 
Ends/Friday, August 29, 2025
Issued at HKT 14:48
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The Digital Policy Office announced today (August 29) the setting up of a Hong Kong Cross-boundary Public Services self-service kiosk in Zhaoqing, enabling residents and enterprises in Mainland cities of the Guangdong-Hong Kong-Macao Greater Bay Area to access public services of Hong Kong without the need to travel to Hong Kong in person. Photo shows representatives of the Guangdong Provincial Administration of Government Service and Data and the Digital Policy Office, with other guests at the launch event today.
The Digital Policy Office announced today (August 29) the setting up of a Hong Kong Cross-boundary Public Services self-service kiosk in Zhaoqing, enabling residents and enterprises in Mainland cities of the Guangdong-Hong Kong-Macao Greater Bay Area to access public services of Hong Kong without the need to travel to Hong Kong in person. The Hong Kong Cross-boundary Public Services self-service kiosk currently provides about 80 public services. Members of the public can enjoy one-stop access to apply for various public services of Hong Kong via the self-service kiosk. On-site personnel will assist the public in using the self-service kiosk and answer related enquiries.
The Digital Policy Office announced today (August 29) the setting up of a Hong Kong Cross-boundary Public Services self-service kiosk in Zhaoqing, enabling residents and enterprises in Mainland cities of the Guangdong-Hong Kong-Macao Greater Bay Area to access public services of Hong Kong without the need to travel to Hong Kong in person. The Hong Kong Special Administrative Region Government has also set up an "iAM Smart" self-registration kiosk at the Zhaoqing Government Service Center to enable Hong Kong residents working and living on the Mainland to register for "iAM Smart+".