Home Affairs Department alerts public to attempted impersonations of Care Teams
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The HAD has recently been informed by an individual sub-district Care Team that some residents had reported receiving unidentified calls. The caller claimed to be a Care Team member and sought to obtain personal information from the member of the public concerned, such as a bank account number.
The formation of Care Teams aims to consolidate community resources to care for community members and strengthen district networks in support of district-based initiatives. The spokesman reminded members of the public that Care Teams will never ask members of the public for bank account numbers. Members and volunteers of Care Teams will wear Care Team uniforms and display Care Team member or Volunteer Certificates of Identity for identification when providing caring services. Members of the public may visit the dedicated webpage on members of Sub-district Care Teams (www.had.gov.hk/en/public_services/district_services_community_care_teams/members.htm) for the information of Care Team members and the contact information of their operating organisations.
Members of the public should remain vigilant when any unidentified calls or messages are received. If in doubt about the identity of the callers or visitors, please call 182 111 to verify the identity of Care Team members and volunteers, and obtain the Care Teams' contact information. In case of suspicious circumstances, please call the 24-hour Anti-Scam Helpline 18222.
Ends/Wednesday, August 13, 2025
Issued at HKT 17:42
Issued at HKT 17:42
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