Digital Policy Office holds AI+ Civil Services Technology Forum (with photos)
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In his opening address, the Commissioner for Digital Policy, Mr Tony Wong, emphasised that in response to the rapid development of AI, the Government must proactively adopt smart technologies to boost work efficiency and enhance the experience for citizens, ensuring that public services stay current and progressive. To support departments in exploring suitable AI solutions, the Smart Government Innovation Lab (Smart Lab) under the DPO earlier launched the "AI+ Tool and Solution Catalogue" (the Catalogue), featuring a wide range of quickly deployable AI solutions from the innovation and technology (I&T) industry that suit the needs of the Government. Mr Wong encouraged all government colleagues to explore and implement suitable solutions from the Catalogue to enhance work efficiency and optimise human resources. He also took the opportunity to invite the I&T sector to submit more high-quality solutions, fostering a shared commitment to transforming public services with AI.
At the forum, a number of technology companies were invited to share information and exchange insights on their technologies and solutions focusing on the two main themes: "Digital Human Customer Service" and "Meeting Minutes Summaries and Communication Collaboration", providing an opportunity for government departments and the I&T sector to delve into the latest AI products and solutions, as well as to explore practical applications of AI for better public services. Among all, the Judiciary shared its experience with voice-to-text technology in the courts, and Hong Kong Cyberport introduced the local AI ecosystem development.
The forum also featured a number of booths showcasing the latest AI technologies and products where attendees were able to visit and exchange ideas. These included the local large language model "HKGAI V1" developed by the Hong Kong Generative AI Research and Development Center (HKGAI), and its related applications, such as the clerical assistant "HKPilot", the intelligent assistant "HKChat", and the meeting minutes generator "HKMeeting". These tools have already been widely used across government departments.
This forum was organised by the Smart Lab in collaboration with Hong Kong Cyberport, the Hong Kong Productivity Council and the Hong Kong Science and Technology Parks Corporation. Since its establishment in 2019, the Smart Lab has been committed to connecting the Government with the I&T sector, actively fostering close partnerships between local start-ups, small and medium-sized enterprises, and government departments. Through regularly organising promotional activities and technology exchange workshops, the Smart Lab supports and assists government departments in accelerating the introduction of local innovative technology products and solutions, which in turn could facilitate business matching and achieve win-win outcomes.
To further promote the wider adoption of AI across government departments, the DPO is launching a series of promotional activities under the "AI+ Civil Services" theme. The forum today marks the first Technology Forum of the series. In future, the DPO will continue to hold Technology Forums spotlighting relevant topics. Interested parties are most welcome to stay engaged and participate in the upcoming events. For more details, please visit the thematic website of the Smart Lab (www.smartlab.gov.hk/en/).
Ends/Friday, August 8, 2025
Issued at HKT 19:25
Issued at HKT 19:25
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