Transport Department alerts public to fraudulent website purported to be from Public Transport Fare Subsidy Scheme

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The Transport Department (TD) today (July 31) alerted members of the public to a fraudulent website address (https[:]//ptfss[.]top/hk) that pretends to be the Public Transport Fare Subsidy Scheme (PTFSS) and seeks to deceive members of the public into providing their personal information including name, mobile phone number and credit card account.

The TD clarifies that the fraudulent website has no connection with the PTFSS and has referred the case to the Police for follow-up. The TD reminds members of the public that the website address of the Government's PTFSS is www.ptfss.gov.hk. Users of Octopus and AlipayHK can also visit the website of Octopus (subsidy-enquiry.octopus.com.hk) and AlipayHK's mobile application respectively for enquiries about the PTFSS.

Members of the public should stay alert when receiving any unidentified messages, and should not visit suspicious websites or disclose any personal information. Anyone who has provided his or her personal information to the website concerned should contact the Police. Should users of Octopus and AlipayHK have any enquiries about the PTFSS, please call 2969 5500 (Octopus) and 3002 0905 (AlipayHK) respectively.

Ends/Thursday, July 31, 2025
Issued at HKT 19:08

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