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Transport Department issues first official Taxi Fleet Licence (with photos)
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     The Transport Department (TD) announced today (July 14) that an official Taxi Fleet Licence has been issued to SynCab Taxi (mixed fleet), operated by SynCab Service Limited, in accordance with regulation 12E(1) of the Road Traffic (Public Service Vehicles) Regulations (Cap. 374D) for a period of five years. The fleet officially commenced services today.

     The TD has approved the taxi livery design and markings of the fleet. For easy identification by passengers, all fleet taxis are required to display fleet taxi plates (see Annex) at the front and rear of the taxi bodies, and a fleet taxi certificate on the windscreens of the taxis.

     All fleets provide online hailing services. Fleet taxis may customise fares for pre-arranged journeys, charging a booking fee on top of the metered fare or charging a lump sum fare before the journey starts. Both must be agreed with the hirer in advance. The fares of fleet taxis may vary for pre-arranged journeys depending on the circumstances at the time of booking and the types of taxis requested by the passenger. For example, higher fares may be charged during peak hours or when the passenger requests a premium taxi. For street-hailing trips, fleet taxis shall charge according to the same fare schedule as general taxis.

     The TD has set up a taxi fleet thematic website. It will also introduce information of the taxi fleet service to the public and tourists through various online and offline channels, including the TD's HKeMobility mobile application, and the collaboration with the Hong Kong Tourism Board, the Airport Authority Hong Kong, the Kai Tak Cruise Terminal operator and Hong Kong Talent Engage.

     In addition, the TD has set up about 80 designated fleet taxi stopping places across 13 locations, such as the airport, certain boundary control points, the Hong Kong West Kowloon Station of the Guangzhou-Shenzhen-Hong Kong Express Rail Link, some Airport Express stations, the Kai Tak Cruise Terminal and the Hong Kong Disneyland. Information plates will be installed at these locations. The TD will also put up signage and display panels at some of these locations, and display online hailing QR codes via leaflets and posters for the public and tourists to make their bookings.

     The TD will monitor the fleet's operations and continue to actively promote the remaining fleets to commence operations as soon as possible.
 
Ends/Monday, July 14, 2025
Issued at HKT 12:00
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The Transport Department announced today (July 14) that an official Taxi Fleet Licence has been issued to SynCab Taxi (mixed fleet), operated by SynCab Service Limited, in accordance with regulation 12E(1) of the Road Traffic (Public Service Vehicles) Regulations (Cap. 374D) for a period of five years. The fleet officially commenced services today. Photo shows an information plate that has been installed at a designated fleet taxi stopping place at the Hong Kong West Kowloon Station of the Guangzhou-Shenzhen-Hong Kong Express Rail Link.
The Transport Department announced today (July 14) that an official Taxi Fleet Licence has been issued to SynCab Taxi (mixed fleet), operated by SynCab Service Limited, in accordance with regulation 12E(1) of the Road Traffic (Public Service Vehicles) Regulations (Cap. 374D) for a period of five years. The fleet officially commenced services today. Photo shows a designated fleet taxi stopping place at the Hong Kong West Kowloon Station of the Guangzhou-Shenzhen-Hong Kong Express Rail Link.

Attachment

Annex