HKeToll interface and notification to temporarily suspend services for system maintenance in early hours of May 11
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A spokesman for the TD said that, during system maintenance, motorists can use government tolled tunnels and the Tsing Sha Control Area as usual. The HKeToll system will record the actual passage time of vehicles and charge the corresponding tolls accordingly. Notwithstanding, the services of checking toll transactions, making payments, or topping up their designated stored value accounts via the users' accounts will be temporarily suspended.
The TD will steer the system maintenance contractor and toll service provider to complete the necessary work as soon as possible, and make announcements after services resume as normal. Upon completion of system maintenance, the system will process the toll transactions recorded during the maintenance period and resume the electronic notification services. Users may also log in to their account for transaction details upon service resumption.
Users are advised to arrange payments and top-ups in advance if needed. For enquiries, please call the 24-hour service hotline at 3853 7333.
Ends/Friday, May 9, 2025
Issued at HKT 11:00
Issued at HKT 11:00
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