Government continues to maintain close communication with taxi trade to enhance service quality of personalised point-to-point transport
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"The Government's policy objective has been very clear: taxi service has to be improved, online hailed car platforms have to be regulated while illegal hire car services have to be combated in accordance with the law. We will continue to combat the illegal carriage of passengers for hire or reward activities to safeguard the safety and interests of the public. We will maintain liaison with the taxi trade in parallel to set out the Government's stance and work directions in detail, joining hands to offer ideas and suggestions on enhancing personalised point-to-point service," the spokesman said.
Improvement of taxi service
The Government is determined to enhance the quality of taxi services and has put forward various measures in recent years through a multi-pronged approach. Among them, systematic management and technology have been introduced under the taxi fleet regime. The Government will also mandate taxis to provide e-payment means and install in-vehicle cameras, dash cameras and global navigation satellite systems in all taxi compartments through legislative amendments, thereby improving passengers' riding experiences. Meanwhile, the Government has introduced the Taxi-Driver-Offence Points system and the two-tier penalty system to enhance the deterrent effect against illegal acts by taxi drivers. The taxi fleet operators are working intensively and the Government hopes that they will soon commence operations to provide quality taxi service.
Regulation of online hailed car platforms
The spokesman reiterated that, while the Government is open-minded in respect of the use of different communication technologies via online or mobile applications to obtain personalised point-to-point transport services through online hailing services, it is imperative to ensure that the passenger transport services supported by the use of the platforms concerned comply with the laws and regulations, thereby safeguarding the safety and interests of passengers.
The TD is conducting a study on the overall demand and supply of personalised point-to-point transport services. The Government will, after holistically considering the report of the Working Group for Enhancing Personalised Point-to-Point Transport Services under the Transport Advisory Committee and the views and relevant data collected, formulate legislative proposals on the regulation of online car hailing platforms, vehicles that may provide services complying with the regulations, and relevant licensing requirements for the drivers within 2025.
Combating illegal hire car services in accordance with the law
The spokesman stressed that the Government is determined to continuously combat the illegal carriage of passengers for hire or reward activities. The TD has again issued letters to warn various platform operators recently that their services must comply with relevant legislative provisions. Upon receipt of suspected cases, the TD will refer them to the Hong Kong Police Force (HKPF) for follow-up, subject to the situation.
The HKPF has been taking enforcement actions against illegal carriage of passengers for hire or reward through gathering intelligence via different channels. If there is sufficient evidence proving suspected vehicles without a valid hire car permit are being used for illegal carriage of passengers for hire or reward, the HKPF will immediately take appropriate enforcement actions. In addition, the Government is studying further improvements to the relevant legislation to strengthen efforts in combating illegal carriage of passengers for hire or reward, including disqualifying the driver concerned from driving. Furthermore, when sufficient evidence is available to show that the vehicle concerned has been involved in the offence of illegal carriage of passengers for hire or reward, it may be impounded even if the identity of the driver cannot be confirmed. The proposed legislative amendments will be submitted to the Legislative Council in due course.
Ends/Friday, May 9, 2025
Issued at HKT 11:50
Issued at HKT 11:50
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