LCQ19: Services and facilities provided by Government in new towns
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     Following is a question by the Hon Chan Hok-fung and a written reply by the Secretary for Development, Ms Bernadette Linn, in the Legislative Council today (April 30):
 
Question:
 
     There are views pointing out that the Government has proposed to construct the second government complex in Tseung Kwan O, a new town with a population of nearly 500 000, while it has no plan to provide any government complex in Tung Chung, even though there will be a population of almost 300 000 in Tung Chung upon completion of the expansion of Tung Chung East and Tung Chung West. In this connection, will the Government inform this Council:
 
(1) of the criteria for providing government complexes in new towns (e.g. the population in and accessibility of the district, etc); whether it has plans to construct a government complex in Tung Chung Area 1; if so, of the timetable; if not, the reasons for that;
 
(2) given that the proposed second government complex in Tseung Kwan O will provide medical and health facilities, day care centre for the elderly, government offices, a public vehicle park and other facilities, how the Government determines the services and facilities to be provided in the government complex, so as to realise the land use principle of "single site, multiple use";
 
(3) given that some residents of Tung Chung have relayed to me that they need to go to the Immigration Department's Regional Office in Tuen Mun for registration of persons and travel document applications, whether the Government will consider providing services in relation to registration of persons and travel document applications in Tung Chung; if so, of the implementation timetable;
 
(4) whether the Government had extensively promoted the use of electronic government services (e-government services) in Tung Chung in the past three years; if so, of the details; whether the Government has formulated any publicity plan for the coming year to promote the use of e-government services by more Tung Chung residents, so as to fill the service gap arising from the Government's failure to provide a government complex in the district; and
 
(5) given that the Leisure and Cultural Services Department currently provides different types of leisure and cultural services facilities in Tung Chung (e.g. Tung Chung North Park, Tung Chung Road Soccer Pitch, Tung Chung Man Tung Road Sports Centre, Tung Chung Public Library, etc), whether the Government has plans to extensively cultivate iconic species of plants at such facilities, so as to create a scenic landscape comprising government facilities in Tung Chung; if so, of the details?
 
Reply:
 
President,
      
     After consultation with the relevant policy bureaux and departments, the reply to the questions is as follows:
 
(1) When developing New Towns/New Development Areas, the Government reserves sufficient land for "Government, Institution or Community" uses so as to meet the daily needs of the public. In general, the Government will take into account the population density of the relevant area when determining the type and quantity of facilities to be provided. With reference to the actual needs of local users, the supply of land or space, and views from other relevant departments, the departments responsible for providing the relevant services would plan accordingly, including whether developing Joint-user Complexes (JUCs) is the suitable approach to provide the public services needed by the relevant community.
 
     For the site of Tung Chung Area 1, nearby sits the Tung Chung Municipal Services Building, which is around 500 metres away. The building is near the MTR Tung Chung Station, within which there are various facilities such as a community hall, a public library, a sports centre, and elderly care facilities. In fact, within the public housing estates and private developments of the Tung Chung area, many community facilities have been provided, including health centres and post offices, etc, so as to serve the needs of Tung Chung residents. While there are currently no plans to develop JUCs at the site of Tung Chung Area 1, the Government will continue to take note of the view from the community on how this lot can be effectively utilised.
 
(2) When considering the mix of services and facilities to be provided in a JUC, the Government mainly considers factors including local demand for public services, the space requirements of departments for providing such public services and setting up offices, compatibility of different facilities, and cost effectiveness, etc.
 
(3) According to the Immigration Department (ImmD), there are currently seven Registration of Persons Offices and seven Immigration Branch Offices throughout Hong Kong Island, Kowloon, and the New Territories, providing registration of persons and document services to members of the public in various districts. These offices are of high accessibility, located near MTR stations and Public Transport Interchanges. Since the ImmD has already set up offices serving the public in areas conveniently accessible to Tung Chung residents, the Government does not have plans to set up additional offices in Tung Chung at the moment. The ImmD will continue to review the service demand in each district to ensure the continuous provision of efficient and high-quality services to the public while making optimal use of resources.
 
     In fact, to facilitate the public and align with the Government's objective of full digitalisation of services, the ImmD has been proactively promoting electronic services. Members of the public can submit applications for the Hong Kong Special Administrative Region Passport through the Internet or the ImmD Mobile Application. In recent years, the ImmD has also launched various electronic services, obviating the need for residents to visit the offices in person and thus saving queuing and form-filling time. These online services include birth registration, death registration, and application for Certificate of Registered Particulars, where applicants may also choose to receive relevant certificates by mail. Starting from January 2025, applications for certain visas/entry permits and extensions of stay will only be accepted electronically, and applicants will not need to visit ImmD offices in person throughout the entire process.
 
(4) The Government has been striving to drive the full digitalisation of government services, and whether there is a JUC in a particular district has no bearing on the Government's effort in this regard. According to the information provided by the Digital Policy Office (DPO), all licences and government services involving application and approval (about 1 480 items in total) and forms (over 3 800) have been digitalised since mid-2024, thereby enabling submission of application, payment and collection of documents by electronic means for relevant licences and services. If in-person submission or collection of documents is required by law or international practices, applicants will only need to visit the relevant government office no more than once.
 
     The DPO will strengthen the promotion of "iAM Smart" and related online services, and work with Care Teams to assist citizens and elderly people in various districts in registering and using "iAM Smart". Moreover, the DPO has set up community-based help desks in suitable locations across all districts to provide regular and fixed-point training and technical support, teaching elderly people to use various digital government service applications.
 
(5) The Development Bureau advocates the policy of "Right Plant, Right Place", which involves taking into account planting space, adaptability, characteristics and matching of species, as well as compatibility with landscape designs and the surrounding environment. In this regard, the Leisure and Cultural Services Department (LCSD) has been planting various conspicuous flowering or foliage plants in its recreational venues to beautify the environment. When pursuing recreational facility projects, the LCSD collaborates with works departments and design teams to select suitable plants based on factors including site condition, etc. When choosing plant species for open spaces in the Tung Chung area, the LCSD will make reference to the Greening Theme, Theme Plants, and Recommended Tree List for the Islands District in the Greening Master Plan drawn up by the Civil Engineering and Development Department (CEDD).
 
     Currently, over 30 Tabebuia chrysantha trees have been planted in Man Tung Road Park in Tung Chung, attracting many residents of the district during their spring blossom. In Tung Chung North Park, various themed trees have been planted, including nearly 50 Liquidambar formosana trees, the leaves colour of which changes through seasons. The red foliage in late autumn is particularly popular among visitors. For the Open Space Development in Tung Chung New Town Extension (East), the works of which will commence shortly, the LCSD plans to plant Pennisetum alopecuroides, Melastoma sanguineum, Cassia bakeriana, and other species, as well as install trellises adorned with distinctive climbers, to create a richly layered and vibrantly coloured landscape and greenery in Tung Chung. In addition to the above plants, in early 2023, the CEDD set up a trial nursery at the seafront of the newly reclaimed land in Tung Chung East to assess the growth performance of different tree species, with a view to selecting more suitable species for the Open Space Development in Tung Chung New Town Extension (East).

Ends/Wednesday, April 30, 2025
Issued at HKT 12:40

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