Communications Authority grants consent to CMHK to cease its 3G services
************************************************************************
Having considered various relevant factors, the CA approved the application pursuant to Special Condition 10.4 of CMHK's Unified Carrier Licence. These include the very low proportion of customers affected (including customers of 3G pre-paid services and those who are still using 3G handsets/devices for connection to CMHK's network), and CMHK's provision of support services for the affected customers such as offers to upgrade service plans or to replace handsets/devices. For customers who choose not to continue the service or not to replace their handsets/devices, CMHK has made reasonable service termination arrangements and provided them with sufficient advance notification and customer service support. Moreover, the CA has required CMHK to maintain satisfactory 3G services until the scheduled service cessation date.
Affected customers may refer to the relevant press release issued by CMHK today or contact the company for details of the arrangements. They may also consider upgrading their existing 3G pre-paid services or replacing their handsets/devices to experience better service quality and more advanced and diverse features provided by the newer generations of mobile services.
Ends/Monday, April 28, 2025
Issued at HKT 16:30
Issued at HKT 16:30
NNNN