HKSAR Government sets up Hong Kong Cross-boundary Public Services self-service kiosk and "iAM Smart" self-registration kiosk in Dongguan (with photos)
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Starting today, the public can use the Hong Kong Cross-boundary Public Services self-service kiosk located on 2/F, Dongguan Citizen Service Center to access various public services of Hong Kong. The opening hours of the kiosk in the Center are 9am to noon and 1pm to 5pm, Monday to Friday (except public holidays on the Mainland). For details, please visit the Hong Kong Cross-boundary Public Services thematic website at www.crossboundaryservices.gov.hk/en/home/index.html.
Following the Hong Kong Cross-boundary Public Services self-service kiosks that commenced operation earlier in Guangzhou, Qianhai and Futian in Shenzhen, Zhuhai and Foshan as well as Huizhou, the Cross-boundary Public Services self-service kiosk in Dongguan also provides over 70 public services from 12 government bureaux and departments as well as related organisations, encompassing eight areas commonly used by enterprises and the public including taxation, company registration, property and vehicle enquiry and registration, application for personal identification documents and entry of talent, welfare and education, healthcare, immigration clearance, urgent assistance as well as culture and tourism. Members of the public can use the self-service kiosks to perform data entry, document scanning and result printing to enjoy one-stop access when applying for various public services.
An "iAM Smart" self-registration kiosk is also set up at the Dongguan location to enable Hong Kong residents working and living on the Mainland to register for "iAM Smart+" and directly use the "iAM Smart" mobile app for one-stop public services, covering more than 400 Hong Kong public services, such as renewal of a vehicle licence, enrolment for the Contactless e-Channel, and application for student grant. For details and registration requirements, please visit the "iAM Smart" thematic website at www.iamsmart.gov.hk/en/reg.html.
A spokesman for the DPO expressed sincere gratitude to the Guangdong Provincial Administration of Government Service and Data for its strong support, and to the Center for its full co-operation. The DPO will continue to discuss with the Guangdong Provincial Administration of Government Service and Data to set up self-service and self-registration kiosks in more Mainland cities of the GBA to cope with the demands of residents and enterprises in the GBA for public services of Hong Kong.
To implement the State Council's Guiding Opinions to all provincial governments on Cross-provincial Public Services and their comprehensive deployment, the HKSAR Government and the Guangdong Provincial Administration of Government Service and Data jointly commenced work of the GBA Cross-boundary Public Services in 2021, and jointly introduced a dedicated service area/thematic website for Cross-boundary Public Services in November 2023. The initiative enables enterprises and the public in both regions to enjoy simple and convenient cross-boundary services, with a view to facilitating the provision of public services and investment in the GBA, and enhancing the satisfaction and sense of contentment of enterprises and the public in accessing services across the boundary.
Ends/Friday, February 21, 2025
Issued at HKT 15:30
Issued at HKT 15:30
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