Hongkong Post announced today (December 22) that, as required by the postal administrations of Australia and Jordan, senders are required to submit electronic customs declaration for sending mail containing goods to Australia and Jordan from January 9, 2023 onwards.
 
      The above requirement has already been put into effect for the posting of mail containing goods to the Mainland, Korea, the 27 member states of the European Union, the United Kingdom, Switzerland, the United States and Brazil. The customs information required is the same as that currently provided in the paper declaration forms, which includes:
 

• sender's information;
• addressee's information; and
• particulars of contents.

 
      Both Australia Post and Jordan Post remind that all categories of mail containing goods which do not come with electronic customs information may be subject to delay during customs clearance, or may not be processed and may be returned. Senders should provide a return address on the mail items. Items returned without return addresses will be destroyed. Postage will not be refunded for return or disposal as a result of such circumstances.
 
      Hongkong Post has made available various channels, including online platforms (Easy PreCustoms, EC-Ship, My Speedpost and Post Now), the Hongkong Post mobile App and the kiosk or tablet in all post offices, for senders to submit their electronic customs declaration. For details, please refer to Hongkong Post's website (www.hongkongpost.hk/en/other/2020/ecustoms/index.html).

Ends/Thursday, December 22, 2022
Issued at HKT 14:56

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