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Latest service arrangement for 1823
     The Efficiency Office announced today (July 19) that in the light of the latest development of COVID-19, 1823 is now focusing on handling calls related to the epidemic and environmental hygiene. Limited service will be provided to handle other calls. The waiting/‌processing time may be lengthened.
     From July 20 onwards, 1823 will not handle enquiries and complaints from written channels such as email, mobile App, web form and SMS until further notice.
     For enquiries, please visit the 1823 website (www.1823.gov.hk) or call 1823.
Ends/Sunday, July 19, 2020
Issued at HKT 21:23
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