Go to main content
Progress in the handling of banking complaints by HKMA
The following is issued on behalf of the Hong Kong Monetary Authority:
     The Hong Kong Monetary Authority (HKMA) announced today (July 13) the progress made in its handling of banking complaints received as at end-June 2018. Banking complaints include cases concerning general banking services and conduct-related issues.
     In June 2018, 144 cases were received and the handling of 176 cases was completed. As at end-June, the handling of 426 cases was in progress. 
     A table summarising the progress made in the handling of banking complaints by the HKMA is attached.
Ends/Friday, July 13, 2018
Issued at HKT 18:53
Today's Press Releases