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Proper use of 999 hotline urged
     Police today (August 4) appealed to the public to use the 999 hotline service only for emergencies.

     In the first six months in 2017, the Police Regional Command and Control Centres received 1,047,103 calls, of which about 66.3 per cent, or 694,749 calls, were genuine. The remaining 352,354 calls were nuisance calls or misdialled.

     A Police spokesman said, “Misuse of the emergency hotline would delay the handling of genuine emergencies, endangering the lives of people in urgent need of Police assistance.”

     The spokesman said that police stations could also promptly handle most crime reports and requests of a non-emergency nature. Members of the public are advised to seek assistance from police stations.

     Police contact cards listing the telephone and fax numbers of all police stations as well as Police Hotlines are available for collection at police stations and Home Affairs Enquiry Centres of the Home Affairs Department. The list of contact numbers can also be found on the police website (www.police.gov.hk) and the Hong Kong Police Mobile Application.
Ends/Friday, August 4, 2017
Issued at HKT 15:01
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