Electrical and Mechanical Services Trading Fund continues to improve services for betterment of people's quality of life
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Also, an independent customer opinion survey conducted this year registered another record high customer satisfaction index of 6.45 out of 8.
The EMSTF General Manager and Director of Electrical and Mechanical Services, Mr Frank Chan, said, "The EMSTF celebrates its 20th anniversary this year. We will stay committed to the operating principle characterised by flexibility, innovation, sustainable development, and a caring and collaborative culture. We will also continue to improve our services with an aim to create public value in partnership with our clients for the betterment of people's quality of life.
"Despite the pressure of rising operating costs and market competition, we will adhere to the slim-profit model and strive to control costs to enable our clients to retain more resources for their core services. We will also adopt advanced technologies to enhance productivity and the maintenance and upgrading of services for electrical and mechanical facilities."
Established in 1996 and operating on a self-financing and commercial basis, the EMSTF has been delivering high quality, cost-effective and professional electrical and mechanical engineering services to various government departments and public organisations covering public facilities throughout the territory. These services are all closely linked to our daily lives.
In the past 20 years, the EMSTF's overall productivity and business size have increased by 30 per cent and over one-fold respectively. Its financial performance has all along met the targets laid down by the Government.
The EMSTF Report was tabled at the Legislative Council and uploaded to the EMSD website (www.emsd.gov.hk/en/rl/EMSTF_AR_1516) today for public reference.
Ends/Wednesday, November 2, 2016
Issued at HKT 15:10
Issued at HKT 15:10
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