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EMSD urges public to suspend use of power cords for Microsoft Surface Pro, Pro 2 and Pro 3 tablets (with photo)

     The Electrical and Mechanical Services Department today (January 26) urged the public to suspend the use of the power cords for Microsoft Surface Pro, Microsoft Surface Pro 2 and Microsoft Surface Pro 3 tablets purchased on or before July 15, 2015, and contact the supplier, Microsoft Corporation, for free replacement.

     According to the supplier, the power cords may be damaged if bent repeatedly and sharply, or wrapped tightly. Damaged power cords may pose threats of electric shock, or become overheated and catch fire.

     For enquiries, please call Microsoft Corporation's Hong Kong region customer service hotline at 800 906 182, or visit its website (

Ends/Tuesday, January 26, 2016
Issued at HKT 19:26


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