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Recall of Xylmol Ointment (with photo)

     The Department of Health (DH) today (May 18) endorsed a licensed drug wholesaler, Loyal Advance Ltd (Loyal Advance), to conduct a voluntary recall of Xylmol Ointment (registration number: HK-45835) from shelf due to potential quality issue.

     The DH noted that the Taiwan drug regulatory authority announced last week the recall of the product because the product contained non-compliant active ingredient. According to the manufacturer in Taiwan, one of the active ingredients of the product, zinc oxide, is not approved for use in Taiwan. Today, the manufacturer confirmed to recall the product as a precautionary measure.

     The DH has contacted the Taiwan authority for further information about the issue. Investigation is continuing.

     Xylmol Ointment, containing lignocaine, zinc oxide, aluminium acetate and hydrocotrisone, is indicated for the treatment of haemorrhoids. It can only be supplied at pharmacies under the supervision of a registered pharmacist.

     "So far, the DH has not received any adverse reports in connection with the above product. DH will closely monitor the recall," the spokesman for the DH said.

     According to Loyal Advance, the product was supplied to local pharmacies and private doctors. Loyal Advance has set up a hotline (2433 6608) to answer related enquiries.

     "People who have purchased and used the above product should consult their health-care providers for advice if in doubt," the spokesman advised.

Ends/Monday, May 18, 2015
Issued at HKT 20:20


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