You may also forward your complaint to us through the following channels.
Transport Complaints Unit
20/F, East Wing,
Central Government Offices,
2 Tim Mei Avenue, Tamar, Hong Kong.
G.P.O. Box No. 12430
Fax No.: (852) 2577 1858
The information provided by you in Part II will be transferred to the relevant authorities, including the Police, for processing. Your personal particulars in Part I will only be used to facilitate our contact with you in connection with the processing of your complaint and will not be disclosed to the relevant authorities without your consent. It may not be possible for us to process your complaint if such particulars are not provided. You have the right to request access to or correction of your personal data. Please direct your requests to the Executive Secretary of this Unit.
Please note that the information sending through internet is vulnerable to third-party interception.