SSGT Law Kuen-sai, SSGT Lee Kin-fu and PSU 2 officers, all from APTDIST

Airport Authority and an airline

The officers raced to the scene when a Filipino woman departing for Manila became emotionally agitated and caused a disturbance to other passengers at the Departure Hall of the Hong Kong International Airport. The officers tactfully calmed down the woman and sent her to hospital for observation, gaining the praises of the Airport Authority and the airline concerned.

Acting SGT Chin Lap-kei, PCs Wan Chun-pong, Lee On-lun and Pang Yat-long and WPC Yuen Hon-ling, all from TFSU NP

Owner of a Japanese restaurant

The owner had no idea that his restaurant had been broken into until the officers had arrested a suspect and recovered $5,000 stolen from the restaurant. In a letter to CP, the owner said he was proud of Hong Kong having officers of "such calibre".

PC Lau Chun-kit of PSU 2 APTDIST

Singapore visitor

The visitor thanked PC Lau for locating a taxi and recovering two paintings the visitor left behind in taxi before departing Hong Kong from the Hong Kong International Airport.

SIP Cheung Chi-wai, SGT Yuen Yu-kwong and PCs Lau Chi-hang, Mak Ka-keung and Ho Yiu-ming, all from Platoon 2 EU KW

Victim of theft case

The victim sent a letter to CP to thank the officers for apprehending a man shortly after the victim had his mobile phone stolen.

SGT Lee Ping-kwong and PCs To Wai-kin, Lau Yu-mau and Kwong Yee-ping, all from Platoon 4 EU KW

Victim of theft case

The officers were praised for arresting a theft suspect and recovering a mobile phone stolen from the victim.

PCs Lam Wai-kei and Leung Ngai-shun, both from RAILDIST

Wife of a "missing person at risk"

While patrolling in the Nam Cheong MTR Station, the officers spotted an elderly man who matched the description of a "missing person at risk". After confirmation, the officers took good care of the elderly before he was reunited with his wife.

SGT Pang Kwok-yeung of RAILDIST

Mainland visitor

The visitor approached SGT Pang for help after he had lost his wallet while travelling on MTR. There was no sign of the wallet despite thorough enquiries by SGT Pang. As the visitor had lost all his money and credit cards, SGT Pang lent the visitor $150 for him to return to Shenzhen. Upon returning home, the visitor sent a thank you email to SGT Pang.

PCs Yu Chi-kai and Kan Ka-wo, both from LMCDIV

Mother of a mentally handicapped boy reported missing

The mother praised the officers for offering professional services in successfully locating her son at the Lok Ma Chau Public Transport Interchange.

SIP Leung Chi-hang and PC Ng Chi-wai, both from DIT 4 WCHDIST

Resident

In a letter to WCHDIST, the resident said the officers recovered the $10,000 in cash, a camera, a cell phone, a credit card and four bank cards his wife had left behind in a rental car. "The officers worked hard on my case. My whole family was deeply moved by their service-oriented spirit, which has safeguarded Hong Kong's stability and prosperity," the resident noted.

SGT Lee Siu-kuen and PCs Ng Siu-hong and Ng Chi-fai, all from PSU 1 YLDIV

American Chinese from San Francisco

In a letter to YLDIV, the American Chinese said the services the officers provided for him confirmed what he often heard in the US - "Hong Kong has a police force with high efficiency and a strong sense of responsibility". Shortly after he had made a 999 report of leaving behind in a mini-bus a suitcase containing a passport, an air ticket and US$1,000, the officers quickly arrived at a mini-bus terminal and located the lost property.

SPC Kam Bing-kwan and PC Sin Wai-shun, both from EDIST

Resident

The resident, who is a disabled person, said the officers were very helpful and considerate in helping him find a parking space when he drove to Victoria Park.

SGT Li Wai-chung from RAILDIST

Canadian tourist

After the tourist had left his luggage on an airport express train, SGT Li obtained the tourist's contact telephone number in Hong Kong by calling his daughter living in Canada. After returning to Canada, the tourist wrote to CP to express his amazement at the extent SGT Li had gone to in locating his luggage.

Officers of RMPU KW

Local resident

In a thank you letter to the officers, the resident said that although her brother remains missing, the officers had tried their best and had been very helpful and patient throughout their investigation.

PC Ma Tat-fai of AIT 6 T HKI

Local resident

The resident said PC Ma was caring, patient and considerate whilst taking statements from her mother in hospital and a home for the elderly, after she was injured in a traffic accident.

SGT Chan Lok-shun and PCs Lee Wing-koon and Andrew Cheung, all from PLN 1 EU KW

Victim of theft case

The victim wrote to CP to thank the officers for arresting a suspect and recovering his lost property.

SPC Tao Sai-kut of DTT CDIST

Resident

The resident said the car her husband was driving suddenly broke down in the busy Garden Road, causing traffic congestion. As the resident's husband failed to restart his car, SPC Tao quickly provided assistance, first resolving the congestion by directing traffic, restarting the car and then moving it into a nearby car park. He also summoned a tow truck on the motorist's behalf before continuing with his other duties. In a letter to CP, the resident described SPC Tao as "an example of Hong Kong's finest at their best".

SGTs Chan Kwok-king and Tsui Wing-keung, SPCs Yau Wai-sing, Cheung Kwong-wing and Chan Kwok-cheung, PCs Yeung Hing-ho and Hoi Un-iam, WPC Li Hoi-yee, all from PL 17A, as well as PCs Cheng Wing-wai and Sin Ka-tsun, both from MEDIV

Resident

The resident, his wife, and their six-year-old son headed for the Big Wave Bay in a motorised sampan, but the vessel capsized in very rough seas. The family managed to reach shore but could not leave the scene because the sampan's engine had broken down. To make matters worse, big waves prevented a police rescue vessel from reaching the stranded family. Braving big waves and strong wind, officers swam ashore and eventually brought the family to safety. In a letter to PPRB, the resident said his family's ordeal showed that the services provided by the Force are comprehensive, efficient and reliable.

PC Ma Tat-fai of AIT 6 T HKI

Resident

The resident said she was injured on board a double-decker bus when the driver drove recklessly. After she had reported the matter to the police, PC Ma rendered first class services to her when she received treatment in hospital and made a statement in police station. In a letter to CP, the resident praised PC Ma for trying his best to serve the community.

SGT Ho Kwok-hing, PC Tang Kai-shan and WPC Tse Oi-tai, all from LMCDIV

Public school principal and a Mainland visitor

The principal thanked the officers for promptly locating the return permit his student had lost at Lok Ma Chau. In another similar case, PC Tang and WPC Tse earned the praise of a Mainland visitor, who lost her travel document while returning to Shenzhen.

SGT Thom Wing-hong, SPC Wong Ka-wing and PCs Tam Yiu-ming and Fung Tsan-hang, all from PLN 4 EU KW

Assault case victim

The victim thanked the officers for apprehending two suspected assailants, following his report.

PC Ip Ngai-chung from MESU KWCDIV

Mainland resident

The resident said she came to Hong Kong after her husband had passed away. In helping her handle the property left behind by her husband, the officers provided a professional and quality service.

WPC Wan Yuk-lan from PSU 1 WFDIV

School principal

The principal thanked WPC Wan for volunteering her services for an anti-crime youth project organised by the school and CDIST PCRO. WPC Wan was very enthusiastic and showed outstanding leadership while counselling youngsters.

PC Kwan Yiu-man of AIT 3 T NTN

Traffic accident victim

The victim said she was injured in a traffic accident but luckily PC Kwan took good care of her throughout the case.

PCs Yip Ying-shek and Leung Hon-sum and WPC Wong Pik-yung, all from PSU 4 TYDIV

Resident

The victim approached TYDIV for help when she had a dispute with a company over renovation of her flat at the cost of $300,000. Though there was little the officers could do for her at that stage after analysing the case, the victim was still very grateful to them for the way they handled the case, and was impressed with their patience and politeness.

PC Tong Wing-sun from TYDIV

Resident

The resident thanked PC Tong for going to great lengths in successfully tracing the property she had lost to Cheung Sha Wan Police Station, where another resident had handed in the lost property.

TWD Lee Chun-yu of APTDIST

Motorist

The motorist thanked TWD Lee for helping him change a flat tyre, while he was on duty at the Hong Kong International Airport.

SGT Fung Wai-man, PCs Lai Chun-man, Chiu King-yin and Law Tsz-shing, and WPCs Wong Ka-man and Law Wai-fun, all from RMPU NTS

Resident

The citizen wrote a long letter to CP to praise the officers for making a great effort in successfully locating her aunt, who failed to return home after being discharged from hospital. The resident said she was proud of Hong Kong having such fine police officers who showed a lot of care, love and compassion, and were dedicated to providing quality services to the public.

DC TMDIST Ng Ka-sing and WCIP Ngan Yuen-yee, SGT Lee Yau-cheung and WSGT Ma Ho-nam, all from PCRO TMDIST

Tuen Mun District Councillor

The councillor thanked the officers for providing valuable assistance for him in organising a visit to Tuen Mun Police Station for Tuen Mun residents. In particular, the councillor extended special thanks to DC for providing a briefing on TMDIST's structure, policing work, equipment and efforts to forge a closer relationship with the public and JPC activities in Tuen Mun.

Officers of SDS 1 YLDIST

Three Yuen Long District Councillors and the Chairman of the Owners' Incorporation of a residential building

In two letters to DC YLDIST, the Councillors and the Chairman commended the officers for smashing a vice establishment in the residential building and arrested an operator and a prostitute, sparing residents of the nuisance caused by prostitutes and their customers.

SIP Cheung Chi-wai and his team members from No.2 PLN EU KW

In a letter to CP, the victim praised the officers for apprehending a suspect shortly after he was robbed of $400,000 in cash in a pedestrian subway in Mong Kok.

SGT Choi Wai-keung of PTU HQ, PC (A) Tsang Ming-kwong of PSU 1 KCDIV and PCs Mok Hei-lun and Wong Wing-lun of No. 1 PLN EU KW

Robbery victim

The victim, a fish stall owner in a Kowloon City market, said the officers raced to the scene, apprehended a suspect and rendered first aid to him shortly after the suspect had bashed him on the head with an iron water pipe.

Officers from PL 80

The chairman of the association thanked the officers for applying first aid to a member of the association and sending him to hospital when he suffered from heat exhaustion in a restaurant on Po Toi Island. The officers are not only well trained for this kind of emergency, but also able to provide comfort and care to the member's family, said the chairman in a letter to RC Marine.

Officers of DIT 1 CDIST

Solicitor

The solicitor said he dealt with the officers for a petty criminal case he was representing, and found them "helpful, fair, just and considerate".

Resident

The resident thanked the officers for successfully locating the driver of a taxi, where she had left her property behind

Officers of DIT 3 & 6 WDIST, SIP Tsang Kwong-wing, OSSUC WDIV and SGTs Tsui Tak-chi and Wong Shui-ming of PCRO WDIST

Security Department of HKU

The department has written to DC WDIST to thank the officers for their professional performances after a suspect was apprehended for installing a micro-recording camera inside a female toilet at the university. The department also complimented SIP Tsang and PCRO officers for working closely with it in maintaining campus security.

Officers of the Child Abuse Investigation Unit KE

School principal

The officers have investigated a suspected case of child abuse involving girl students. Although no offence has been detected, the school principal greatly appreciates the officers' efficiency and efforts in handling the case. In particular, the principal has extended special thanks to SIP Woo Kam-yan for his assistance and sympathetic attitude to the students, and to DSGT Lau Wai-por, DPCs Lau Kin-ting and Chui Chi-kon, and WDPCs Wong Nga-ki and King Mei-ying for advising the students to be wary of child abuse.

SGT Chan Cheung-pui of PSU 4 TYDIV, PCs Yip Ying-shek and Choi Yau-shing of TFSU TYDIV and PCs Lam Wai-nin and Ho Po-wah of PSU 1 TYDIV

Kwai Tsing District Councillor

In a letter to DC KWTDIST, the councillor praised the officers for their alertness and swift action in handling an arson committed by teenagers outside a block at a public rental housing estate on Tsing Yi. After arresting four suspects, the officers also successfully detected two other arson cases, thus protecting the life and property of the local community, the councillor added.

PC Cheung Ka-keung of AIT 4 T NTN

Motorist

The motorist sought police assistance after his private car was damaged in a hit-and-run incident. . The motorist greatly appreciated PC Cheung's efficiency in solving his problem within just a few days, and his good work attitude.

PCs Cheung Ka-ho and Sze Man-fai of PSU 3 KWCDIV

Two residents

The residents said the officers were full of compassion, care and courtesy as they handled the case involving the death of their father in a hospital, displaying the professionalism expected of police officers.

SIP Lam King-kai, SDVC STYDIV and SSGT Leung Chi-keung, ASDVC STYDIV

School supervisor

In a letter to RC HKI, the supervisor thanked the officers for organising a "fantastic visit" to the police for her students during their school's Police Week, enabling the students to gain "a truly rewarding experience".

PC Au Cheuk-yan and WPC Lee Yun-lai, both from PTU E HKI

Residents

The resident found his son missing after he had queued up for food at a fast food shop, but much to his relief, the officers brought the child, crying and frightened, back to him shortly afterwards. The resident is thankful to the officers for taking good care of his son.

Officers of Central District Crime Headquarters

Victim of theft case involving $3 million worth of jewellery

In a letter to CP, the victim said his case was first reported to the District Anti-triad Squad, and the initial investigation engaged more than a dozen of officers from different sections. The performance of the officers handling the case was highly commendable, showing an "admirable sense" of vocation, professionalism and competence. Although investigation is still underway, his case "has been put in good hands", the victim added.

DSIP Kok Wai-shing, DSPC Cheng Sze-wan and DPCs Lo Man-chiu and Lai Ngai-man, all from RCU 2A HKI

Local bank

In a letter to RC HKI, the bank thanked the officers for apprehending a man for fraudulently obtaining credit cards and personal loans. The arrest saved the bank from financial losses and sent a message to the criminals that crime does not pay and the fight against fraud is on-going.

Acting SP Bradley Wright, DVC ABDDIV, WIP Pang Wing-sum, PSUC 2 ABDDIV, and officers from PSU 2

Company Managing Director

The Director greatly appreciated the support and advice the officers gave for her company's private event for a celebrity. The guidelines they provided on safety, planning and management of the event, as well as the well being of guests and the neighbouring public, were very effective in preventing noise pollution and traffic congestion, contributing to the success of "an excellent showcase event" for Hong Kong, the Director noted.

CO Kwok Kin-cheung from Property Office, WFDIV

Resident

The resident commended CO Kwok for his ingenuity in successfully locating him after a taxi driver handed in the resident's computer and briefcase. Having nothing to go by, CO Kwok turned on the computer to look for clues. As the computer is security-code protected, the only clue that he could see was "BPEP". He then made an extra effort and searched the Internet for "BPEP". Out of many possibilities, he found the resident's company. "I was most pleased and surprised with the recovery of my computer and was very impressed with the combination of good system, training, and individual ingenuity," the resident said in a letter to CP.

SGT Chu Chi-keung and PCs Poon Ming-tat, Lee Kin-ming and Lee Kwok-keung, all from TFSU YLDIV

Resident

The resident said he was not aware of his wallet being stolen by a pick-pocket inside a West Light Rail car until a man was caught red handed by the officers on plain-clothes duties. The resident added that the suspect put up a violent struggle and the officers were soaked to the skin in protecting members of the public.

PC Siu chi-cheung of RMPU NTS

Ex-wife of a missing person

The ex-wife greatly appreciated the enthusiasm and care PC Siu showed in trying to locate her ex-husband. With PC Siu's assistance, the man's whereabouts has been established, much to the relief of his family and relatives.

Officers of RCU Team 2A, HKI

Management Committee-Card Authorisation System in PRC

In a letter to RC HKI, the management committee commended the officers for neutralising a card fraud syndicate. Their painstaking efforts led to the arrest of a key suspect for fraudulently obtaining credit cards and personal loans, successful prosecution and full recovery of the proceeds of the crime.

Officers of CDIV DVIT 7

Local resident

In a letter to CP, the resident said the officers took only two months to locate the identity card he lost nine years ago and arrest a woman for using the card in applying for a government-subsidised training course. The officers also followed up on the case until it was concluded in court.

Officers of HKI RCU 7

Victim of a kidnap and extortion case

In a letter to RC HKI, the victim thanked the officers for rescuing him unharmed and apprehending his kidnappers. The victim also pointed out that the officers had acted decisively, demonstrated their ability and put his personal safety as the first priority.

Acting SP Bradley Wright, DVC ABDDIV, WIP Pang Wing-sum, PSUC 2 ABDDIV, SGT Leung Nai-pong, PCs Kwok Ka-chun, Shum Kam-fan and Tong Tai-chuen, and WPC Wong Cho-yee, all from PSU 2 ABDDIV

Unit Coordinator of the Social Welfare Department

The Coordinator thanked the officers for their support and assistance in providing emergency outreaching services to a relapsed psychiatric patient at Shek Pai Wan Estate when Acting SP Wright promptly deployed officers to assist her team. Immediately following WIP Pang's telephone conversation with the Unit Coordinator, PSU2 officers worked out a strategic plan with the team to protect the Coordinator while she was counselling the agitated patient at the scene, and later to escort the patient to hospital.

Woman Police Constable Ng Yeuk-sze from RMPU NTS

Local resident

The resident sent a "thank you" letter to WPC Ng for successfully locating her son she had separated from for the past 26 years. The information provided by the resident about her son was only a birth certificate, but the WPC took only a couple of hours to obtain important clues that eventually led to successfully locating the young man's residential address.

SSGT Leung Chi-keung, ASDVC STY

Resident in Stanley

On behalf of his neighbours in Stanley Pat Kan, the resident thanked SSGT Leung and his officers for their exemplary performance in handling the discovery of the dead body of an Austrian woman in a house in Pat Kan. SSGT Leung's leadership and deployment of officers facilitated the communication between the police and the residents. Whilst discharging their duties in the neighbourhood, SSGT Leung and his team warmed the residents with care and courtesy. When the deceased's house was re-opened, SSGT Leung's team had already eradicated all nuisances at the site with thorough cleaning and disinfection, the resident added.

IP Ng Koon-wan and his DIT 2 WCHDIST

Victim of assault case

In a letter to CP, the victim thanked IP Ng and his team members for investigating her complaint of having been assaulted by another woman. She pointed out that during the entire course of the investigation, IP Ng and his team demonstrated "utmost professionalism" and sensitivity to her as a crime victim, adding that the co-operative and professional attitude of IP Ng and his team helped further boost her confidence and trust in the police.

SGT Kwok Hon-wing, SPC Yam Yiu-kwong, PCs Fok Kwai-tung and Chow Wing-sum, and WPC Cheung Suet-lan, all from PLN 2 EU HKI

Local resident

The residents thanked the officers for recovering the bag he had lost in Wan Chai, containing his identity card, passport, Return Permit and cash, etc.

Officers of PSU 1 APTDIST

A 12-year-old girl from the Mainland

Upon returning home after visiting Hong Kong with her 75-year-old grandfather in March this year, the girl wrote to thank the officers for going to great lengths in helping her and her grandfather during their unscheduled three-day stay at the airport. Soon after their arrival at the airport, the elderly man was found missing from the terminal building. After receiving a report from the girl, the officers conducted a search and subsequently located the elderly man at a taxi stand at the airport. As the elderly man was suffering from senile disorder and the girl was too young to look after him, the officers liaised with the Airport Authority, airline staff and a travel services company to provide all necessary assistance for them. The girl's predicament was later compounded by some problems with her grandfather's travel document, forcing the pair to stay in the terminal building for three days. During this period, the officers paid visits, showed a lot of care and concern, and even brought them food and drinks when the girl ran out of money.

Officers of Task Force 3 from TSWDIV

Yuen Long District Council Member

On behalf of residents of Ha Tsuen in Yuen Long, the Councillor praised the Task Force for apprehending an illegal immigrant shortly after the latter, armed with a knife, had committed a robbery in a village house. The Councillor also praised the officers for their swift response and excellent planning in their operations. He also noted that the culprit had put up a violent struggle during which a Task Force officer was injured.

Officers of DVIT 5 from SSDIV

Sheung Shui resident

The resident thanked officers for apprehending a suspect and recovering valuables stolen from his house, following an extensive investigation covering all the goldsmith's shops and pawn shops in Sheung Shui. The resident said he was also grateful to officers for advising him on matters of crime prevention and home security.

SGT Ng Kwok-hung, SPC Leung Chung-ning, PC Chan Yiu-wa and WPC Shum Wing-chi, all from EU NTS

A motorist

The motorist thanked the officers for moving him and his private car out of harm's way after the vehicle had broken down in Shing Mun Tunnel Road. The motorist said that after the break-down, he was at a loss to know what to do until the officers, who happened to pass by the scene in their EU car, pulled up and offered valuable assistance, adding that he was impressed by the officers' enthusiasm and devotion to duties.

Officers of DATS from WDIST

Owner of hair-dressing saloon

The owner said he was worried about his own personal safety and that of his staff, after the light box of his saloon had been wilfully damaged and smeared with blood. After learning of the case, the officers immediately visited the saloon and looked for clues and eyewitnesses from shops and buildings in the vicinity. Subsequently, a suspect was apprehended and later brought to justice. Besides officers' swift response, the owner was also grateful for their advice on prevention of crime and harassment by triads.

SGTs Yik Wing-wai and Yu Tak-chuen, SPCs Wong Chi-hung and See Chun-yuen and PC Lau To-wai, all from APTDIST

US Consulate-General in HK

On April 24, a staff member of the consulate phoned APTDIST, requesting for assistance to locate an elderly American citizen, who was reported missing shortly after arriving at the Hong Kong International Airport on the previous day. As the missing person's mental age is that of a three years old, all officers on the beat were alerted and a search party was formed to comb the airport and its vicinity. About an hour later, officers spotted the missing person outside the airport, earning the consulate's praise.

PCs Fong Kwok-keung and Ko Chi-chung from T KW

Woman taxi driver

The woman taxi driver wrote to SSP T KW to thank the officers for their attitude and enthusiasm in handling her case in which her taxi was hit by a private car. She said PC Fong was well prepared when she went to his office to give statements, and PC Ko, who attended the scene of the traffic accident, had subsequently located the private car and its driver - a big help to the case. What she found most impressive was officers' teamwork she observed while giving statements. "I truly appreciate their attitude and enthusiasm. If every officer were like them, Hong Kong would shine more brightly," part of her letter said.

SIP Lee Tai-wai of UB WDIV

Parents of a deceased person

Following the discovery of a deceased person and police responding to the scene, SIP Lee had the unpleasant and unenviable job of informing the deceased's parents who were overseas. The parents were extremely appreciative of the compassionate and caring way that SIP Lee had handled the task. They said it was a "good job done" in trying circumstances and reflected credit on him and indeed the Force as a whole.

SGT Yu Siu-bun and PCs Yau Kwok-chun, Kwong Yee-ping and Chan Kam-fai, all from EU KW

Malaysian married couple on visit to HK

On returning to Malaysia, the couple sent a "thank you" letter and card to the officers for recovering their handbag and camera stolen by a pickpocket while they were visiting a temple in Hong Kong. In particular, the couple was grateful to the officers for their swift action and the good arrangements they had made for them.

SPC Mok Ka-yu from CCDIV

Overseas visitor

In a letter to the Force after leaving Hong Kong, the visitor said he and his friend were on vacation on Lamma Island last year when the ferry departed prematurely, and they had to wait for two hours for the next ferry to Hong Kong Island. On learning their predicament, the police, in particular SPC Mok, were friendly and extremely helpful, making phone calls and giving contact information for ferry service. What he had done "helped make a stressful and frustrating situation a much more calm situation with that personal and human touch that is so needed in the world's police forces," the visitor said in his letter.

SGT Yu Siu-bun and PCs Yau Kwok-chun, Ho Leung and Kwong Yee-ping, all from EU KW

Member of the public

The officers apprehended a man and recovered a mobile phone belonging to a citizen, who later wrote to CP to thank the officers for maintaining law and order effectively.

SSGT Wong King-wah, SGT Miu Wah-lung, WPC Ho Hoi-shan and PC Ma Ching-ho, all from TYDIV

Parents of a missing girl

The parents sent a "thank you" card to show their gratitude to the officers for locating the missing girl and taking care of the girl's grandparents.

WDIST anti-triad officers

Chairman of Southern District Council

Following the arrest of over 20 suspected triad members in the Southern District and students with a triad background, as well as the seizure of a large quantity of weapons and dangerous drugs, the Chairman, on behalf of the District Council, wrote to CP to thank WDIST anti-triad officers for their efforts to clamp down on growing triad activities.

Officers of the Closed Area Permits Office, BORDIST

Frontier Closed Area residents living in Ta Kwu Ling

The residents expressed worries that law and order problems might arise if there was a laxity in FCA management. On the other hand, the residents praised Closed Area Permits Office officers for discharging their duties and strictly adhering to the guidelines and instructions for screening applications for Closed Area Permits. Under the leadership of SIP Tam Man-hoi, the officers are meticulous with their work and serve the public with enthusiasm.

SIP Kong Wing-cheung and PC Chan Sung-leuk, both from DIT 2 EDIST

Motorist

The motorist had his car damaged in North Point, but following investigation by SIP Kong and PC Chan, two suspects were charged with criminal damage, prompting the motorist to write to praise the officers for their efficiency and sense of responsibility in handling his case.

CA Candy Lo Fung-yee of Property Office, ABDDIV

French visitor

A taxi driver found a rucksack containing a video camera, a camera, a map, sunglasses and some miscellaneous items left in his car and handed in the articles at Aberdeen Police Station. CA Lo then sent PEN messages to all report rooms and finally located the owner, a French visitor to Hong Kong, who sent a thank you postcard to Ms Lo upon his return to Paris.

Officers of PTU A, NTS

Resident

The resident found her mobile phone missing while shopping in Tsuen Wan and was worrying that her personal particulars might be misused, when an officer from PTU A informed her that a suspect had been arrested and asked her to identify her property. In a letter to the police, the resident said this case boosted her confidence in the Force's efficiency.

PC Kwok Chun-hei of TFSU TSDIV

Taxi driver

The taxi driver was assaulted by a lorry driver without any good reason in Mong Kok. On seeing this, PC Kwok, who was off duty, went to the taxi driver's aid and apprehended the assailant. After the assailant was convicted of criminal damage and assault by the court, the taxi driver wrote to DVC TSDIV, thanking PC Kwok for upholding justice.

PC Tong Yee-wai of AIT 4 I&S HKI, and PC Chui Nim-man of AIT 7 I&S HKI

Motorist

The motorist's car was involved in a collision with a tramcar, but due to lack of experience, he did not know how to have the accident resolved. He then called up HKI T, where PC Tong, though not being the investigating officer, went to great lengths in answering the motorist's questions about investigation procedures, civil action and law, etc. Later with the help of PC Chui, the case was resolved satisfactorily. In a letter to CP, the motorist said he takes pride in Hong Kong having very fine police officers like PCs Tong and Chui.

Officers from PCRO CDIST

Association of Parents Fighting for Right of Abode in Hong Kong

In a letter to CP, the association thanked officers of PCRO CDIST for their assistance for the some 750 processions and rallies of various scales the association held to make their demands known over the past eight years. On all those occasions, the officers were very helpful, listened to association members' views and offered valuable advice, greatly relieving the association members' stress and anxiety.

SGT Yuen Kam-cheung and PC Chan Man-wai, both from CDIV, and SPC Lo Ka-kit and SWPC Lau Yuk-chun, both from PKSDIV

Disabled person

The disabled person wrote to CP to thank the officers for going to great lengths in finding a parking space for him in Peak Road. The disabled person called for police assistance on finding a parking space designated for the disabled in Peak Road being illegally occupied by a private car. The officers quickly arrived at the scene, looked for another suitable parking space for the informant and then escorted him to find his family, enabling the family to spend a happy time on the Peak. The informant added that he was very impressed with the officers' outstanding services to the citizens of Hong Kong.

TYDIV

Estate Management Advisory Committee of Cheung Wang Estate

In a letter to DVC TYDIV, the committee said estate residents were delighted to see the crime rate of their estate continue to drop, and attributed this achievement to the police's efficiency and strong will to fight crime.

ADVC OPS CDIV, CIP Ma Kam-po, and SSGT Fong Siu-chuen from PKSDIV

Local company

The company thanked the officers for their swift action in resolving a chaotic traffic situation on the Peak, which was created by location filming of a film company, affecting guests attending the company's annual cocktail reception in Peak Road.

SIP Mike Regan of CCB

Resident

The resident was knocked off the motorcycle he was riding in a traffic accident and was lying on the ground waiting for the arrival of ambulance when Mr Regan came forward and attended to him. Mr Regan also informed the victim's wife and arranged for her to accompany her husband to hospital. In a letter to CP, the resident said Mr Regan's calm assurance and professional manner made a great difference to him and to his wife in difficult circumstances, and the conduct and the strong personal qualities that Mr Regan demonstrated are a credit to himself and to the Force.

PC Kwok Ming-yeung of PSU CPKDIV

Resident

The resident thanked PC Kwok and his fellow officers for the expertise, dedication and assistance they demonstrated in attending to her after she had lost her handbag at a shopping centre.

Officers of EU HKI and five officers from WFDIV, SGT Leung Kwok-pun and PCs Ng Wai-fung, Cheung Wing-shun, Cheng Oi-cho and Wong Siu-hung

Resident

The resident thanked the officers for saving his 65-year-old mother when she jumped into the harbour in a suicide bid. He was also grateful to the officers for showing her mother a lot of care and concern after their rescue operation.

ABDDIV

Aplichau Kaifong Welfare Association

The association thanked ABDDIV for its contribution to clearance of debris, after an old oak tree outside the association was uprooted by a typhoon.

PC Ng Man-kit of AIT 4 I &S HKI

Motorist

The motorist parked his car on a street and on the next day he found the car badly damaged, along with three other vehicles, apparently in a hit-and-run incident. Despite lack of eye-witnesses and evidence, PC Ng managed to locate the suspected offending vehicle - a mini-bus, as well as its driver, prompting the motorist to write to praise PC Ng for his thorough investigation, efficiency and dedication to duty.

PC Li Wai-lun of CCDIV

Resident

The resident thanked PC Li for helping his grandmother after she had lost her way on Lamma Island. The resident also thanked PC Li for making arrangements for him to pick up his grandmother.

Officers of the EDIST Anti-triad School Patrol Team

School principal

The school principal wrote to CP to thank the officers for their concerns about harassment of his students by the unruly outside their school. He said the officers took the initiative to call at the school and successfully stopped young thugs from bullying the students during patrols outside the school.

PC Lau Yuk-keung of E&C NTN and PC Ho Chan-tim of AIT 4 I&S NTN

KMB bus driver

The driver was very impressed with the officers' performance in attending to a bus passenger who slipped and received minor injuries on the bus. "The two officers were fair, objective, affable and professional. Their services show we still have public servants with a high quality," said the driver in a letter to the traffic unit in Sheung Shui Police Station.

PC Yu Lai-yin of RMPU NTS

Kwai Tsing resident

The resident thanked PC Yu and his colleagues for their tenacious efforts in locating her husband, who left her in 2002.

Officers of RMPU NTN

Tuen Mun resident

The resident thanked the officers for locating his young son three days after the boy had gone missing. In particular, he appreciated the extent the officers had gone to in searching for the boy, including posting notices on the streets.

PC Wong Siu-wah of PSU CPKDIV

Tuen Mun resident

The resident alighted from a bus but left some takeaway food behind. When he failed to signal the bus driver to stop, PC Wong passed by on a motorcycle and asked what had happened to him. On learning the resident's predicament, PC chased after the bus and later returned with the food. "I and my family have high regard for the police's professionalism and helpfulness," the resident said.

PCs Wu Kin-fai, Man Wai-kei and Lee Kit-yu, all from TFSU YLDIV

Shop theft victim

The victim praised the officers' efficiency in apprehending a suspect within two weeks after her cell phone was stolen in a shop.

PCs Cheung Chi-kin and Chan Chi-yin, both from E&C HKI

Motorist

The motorist said the officers arrived at Cotton Tree Drive, Central, minutes after a traffic accident in which he was involved had happened. Throughout their investigation at the scene, the officers were "highly efficient, professional and polite".

SGT Albert Castro and PC Wong Kam-fai, both from DIT 6 EDIST, PC Li Hin-fai from IB and WPC Kwok Ka-fung from RCPO HKI.

A businessman

The businessman's home in Hong Kong was burgled and a quantity of valuable Chinese calligraphy and gold coins was stolen, but later all the stolen articles were recovered, thanks to the officers' professional investigation. After this WPC Kwok also called on the victim to give tips on crime prevention. In a letter to CP and DC EDIST, the businessman said he was very impressed with the officers' professionalism and attitude towards their job, and saw Hong Kong as a safe world city.

CIP Sin Chi-sing of SSPODIST, SSGT Lam Ho-ming of DATS 1 SSPODIST and other members of the DATS 1

General Manager of Fish and Vegetable Marketing Organisation

In a letter to CP, the manager thanked the officers for their "valuable support" in enhancing the security and order in the Cheung Sha Wan Wholesale Fish Market.
"We are pleased to tell you that encouraging results have been seen in the operations of the market, in particular enforcement of the permit system and strengthening of management control on the market traders," said the manager in his letter.

DSIP Lai Wai-kei, DSGTs Lam Siu-ming and Yuen Cheung-yau and DPCs Yeung Chi-wa and Ho Jin-yan, all from DIT 1 WCHDIST

A local resident

The man under police investigations said the officers were friendly and professional. What he was particularly grateful for was the officers' encouragement for him to turn a new leaf and face life with a positive attitude.

SGT Au King-man, SGT (Temp) Chan Chi-keung and PCs Ching Wai-cheung and Chu Chi-ho, all from TFSU SSPODIV

Company proprietor

The proprietor said burglars broke into his company in Mong Kok and made off with valuable articles, but not long afterward some of the burglars were stopped and apprehended in the street in Sham Shui Po by the officers, with part of the stolen property recovered. The proprietor greatly appreciated the officers' alertness and professionalism.

SGTs Lee Ching-cheung, Garr King-ming and Kong Kim-kwan, and PCs Pang Chi-fai, Li Pak-ho and Wong Wai-lung, all from PSU 2 CSWDIV

A hiker

The hiker thanked the officers for spending two hours searching for him and his friend in darkness at the Lion Rock, after they had lost their way

Task Force from HKI Region

Crime victim

The victim said he lost his property inside an electronic games centre, but the officers apprehended a suspect and recovered the stolen property in a matter of 15 minutes. The victim said the officers were not only professional in handling the case, but also showed him care and concern.

PC Yiu King-hong from TKODIV

Indecent assault victim and her mother

The victim said she was molested and assaulted in a public rental housing estate in Tseung Kwan O, but PC Yiu quickly arrived at the scene and apprehended the assailant, setting a good example to other police officers.

SGT Lee Hung-fai and PC Tong Tai-chuen of PSU 2 ABDDIV

Husband in a family dispute

A married couple had a heated argument at home, and the wife locked herself up inside a room for fears of being hurt. The officers quickly arrived at the scene and mediated an amicable settlement, prompting the husband to write to PHQ to praise the officers for their professionalism, good manner and communication skills in averting a "family tragedy".